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EPL Claims Specialist
Job
TEKsystems
Remote
$94,993 Salary, Full-Time
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Job Description
Position Overview This role focuses on handling Employment Practices Liability (EPL) claims , primarily at the EEOC charge level. You will be responsible for managing a steady volume of incoming claims, assigning legal counsel, and driving files through resolution. This is a fast-paced role requiring strong organization, legal understanding, and the ability to manage multiple claims simultaneously. Key Responsibilities Manage a caseload of EPL claims from intake to closure Acknowledge new claims, assign defense counsel, and monitor progress Handle approximately 2-3 new claims per day and manage ongoing inventory Review and interpret policy coverage and establish appropriate reserves Conduct investigations by gathering documentation, statements, and relevant facts Collaborate with attorneys, brokers, and internal partners to develop resolution strategies Negotiate settlements and respond to claim demands Ensure timely communication and maintain strong client service standards Maintain thorough and accurate claim documentation Escalate complex or high-risk claims to leadership when needed Qualifications (Must-Have) 4+ years of commercial claims handling experience Direct experience with Employment Practices Liability (EPL) claims Strong negotiation experience , including settlement handling Exposure to legal processes or working with attorneys Ability to manage high claim volume in a fast-paced environment Excellent written and verbal communication skills Preferred Qualifications Active claims license (or willingness to obtain) Experience with Guidewire or similar claims systems Key Skills & Competencies Strong organizational and time management skills Analytical and investigative mindset Ability to interpret complex policy language Confident decision-making and problem-solving skills Ability to manage competing priorities and shifting workloads High attention to detail and documentation accuracy Growth Opportunity This position offers the opportunity to: Transition into litigated claims handling with strong performance Be considered for full-time employment with hybrid flexibility Job Type & Location This is a Contract position based out of Chicago, IL. Pay and Benefits The pay range for this position is $38.46 - $52.88/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully remote position.