Medical Business Office Specialist

Why work at Twin Cities Eye Consultants? We work hard to provide quality job opportunities with ongoing learning experiences and promote a healthy work-life balance for our team members! We're serious about employee engagement and that's reflected in our low turnover rates! We had some great scores on our 2026 Employee Engagement Survey! We have passionate people here who strive to do our best for all patients at all times. We continue to innovate, improve, and grow! Our patients and our staff are very important to us and we'd love to have you join our team to help provide quality care! Competitive pay rate based on qualifications and experience

JOB SUMMARY

We are seeking a skilled and motivated Business Office Specialist to join our ophthalmology practice. The purpose of the Business Office Specialist position is to monitor insurance aging queues, submit insurance claims, and answer patient inquiries about their bills. Duties would include, but would not be limited to: Monitor insurance aging queue and send corrected claims and/or appeals for any denied or unpaid dates of service. Review rejected claims and try to address any issues with the claim so the claim can be processed by the insurance company. Answer patient phone calls and counsel patients on any billing concerns or questions. Collaborate with coders to ensure appropriate coding or necessary coding changes. Post and reconcile insurance payments, as needed Balance accounts receivable regularly. Prepare and mail itemized receipts to patients. Monitor and send any other manual claims as needed. All other duties assigned that pertain to this role.

EDUCATION AND EXPERIENCE

High school diploma or GED required One (1) year or more of insurance billing experience Six (6) months or more of customer service experience

Preferred:

Prior knowledge of insurance and medical terminology

Preferred:

Basic accounting experience Excellent computer skills, spelling and attention to detail Strong attention to detail, organization, and patient-centered communication

SCHEDULE

40 hours per week

Job Type:

Full-time Pay:

From $19.00 per hour

Benefits:

401(k) Dental insurance Employee assistance program Employee discount Flexible spending account Health insurance Life insurance Paid time off Parental leave Professional development assistance Referral program Tuition reimbursement Application Question(s): What wage range are you looking for in your next position?

Language:

English (Required)

Work Location:

Hybrid remote in Minneapolis, MN 55447