Workers Compensation Team Leader - Resolution Team

Team Leader Claims - CH08AE We're determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals - and to help others accomplish theirs, too. Join our team as we help shape the future. The Workers' Compensation Team Leader leads a specialized team focused on early identification and timely resolution of settlement‑ready claims. This role is responsible for improving resolution time, settlement quality, and consistency while managing loss costs within budget guidelines and ensuring compliance with corporate policies and all regulatory requirements. The Team Leader drives performance through strong leadership, coaching, and strategic oversight. Key Responsibilities Lead and coach a team to achieve business goals and high‑quality claim outcomes. Ensure accurate exposure evaluation and timely reserve setting. Apply loss cost containment strategies consistently and effectively. Manage litigation and resolution strategies for settlement‑ready claims. Build strong relationships with underwriting partners and customers. Promote accountability, succession planning, and a diverse, inclusive team culture. Use customer feedback to drive service and process improvements. Qualifications California Claims Adjuster License strongly preferred (must obtain if not licensed). Strong workers' compensation technical expertise; ability to oversee multi‑state claims. CPCU, CIC, SCLA, or similar designation preferred (or in progress). Demonstrated history of consistent high performance and achievement throughout career. Work Arrangement This position offers a Hybrid or Remote work schedule: Candidates located near one of the company's office locations are expected to work in the office three days per week (Tuesday-Thursday). Candidates who do not live near an office location may work fully Remote, with occasional in-office presence as business needs require. Compensation The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford's total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is: $86,400 - $129,600 Equal Opportunity Employer/Sex/Race/Color/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age About Us | Our Culture | What It's Like to Work Here | Perks & Benefits Every day, a day to do right. Showing up for people isn't just what we do. It's who we are - and have been for more than 200 years. We're devoted to finding innovative ways to serve our customers, communities and employees—continually asking ourselves what more we can do. Is our policy language as simple and inclusive as it can be? Can we better help businesses navigate our ever-changing world? What else can we do to destigmatize mental health in the workplace? Can we make our communities more equitable? That we can rise to the challenge of these questions is due in no small part to our company values that our employees have shaped and defined. And while how we contribute looks different for each of us, it's these values that drive all of us to do more and to do better every day. About Us Our Culture What It's Like to Work Here Perks & Benefits Legal Notice Accessibility Statement Producer Compensation EEO Privacy Policy California Privacy Policy Your California Privacy Choices International Privacy Policy Canadian Privacy Policy Unincorporated Areas of LA County, CA (Applicant Information) MA Applicant Notice Hartford India Prospective Personnel Privacy Notice