Supervisor, Insurance Agency

Supervisor, Insurance Agency Tesla Motors, Inc. paid holidays, flex time, 401(k) United States, Utah, Draper Apr 10, 2026
What to Expect The Insurance AgencySupervisor plays a critical leadership role in driving team performance and operational excellence within Tesla Insurance. Primary responsibilities include managing and developing a high-performing team of licensed insurance agents, prioritizing key business objectives, and serving as a strong advocate for both agents and customers alike. In this position, you will lead a team of licensed insurance agents at one of our Tesla Insurance locations in Austin, TX, Draper, UT, or Henderson, NV. The core purpose of the Insurance Agency Supervisor is to ensure your team consistently delivers outstanding performance aligned with their role expectations. By doing so, you directly support Tesla's mission-accelerating the growth of Tesla Insurance while helping more customers get behind the wheel of a Tesla vehicle. What You'll Do
Manage daily team operations, including adherence to schedules (breaks, lunches, and phone availability)
Conduct regular 1:1 meetings to review performance, provide feedback, and support development
Document coaching, performance feedback, and corrective actions through internal systems
Partner with HR on hiring and performance management
Support agents in real-time with complex customer situations
Handle escalated customer interactions, including safety score disputes, billing concerns, and pricing inquiries
Collaborate with agency leadership to improve policies, procedures, and performance expectations What You'll Bring
Minimum of 3 years leadership experience within an insurance agency environment
Active Property and Casualty (P&C) or Personal Lines license in the state of domicile, plus non-resident licenses in all other states where required
Strong knowledge of insurance policies, processes, and industry practices
Excellent communication and interpersonal skills
Ability to multitask, prioritize, and manage competing priorities
Strong critical thinking and problem-solving skills
Experience de-escalating customer concerns effectively Compensation and Benefits
Benefits Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire: Medical plans > plan options with $0 payroll deduction
Family-building, fertility, adoption and surrogacy benefits
Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
Company Paid (Health Savings Accounts) HSA Contribution when enrolled in the High-Deductible medical plan with HSA
Healthcare and Dependent Care Flexible Spending Accounts (FSA)
401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
Company paid Basic Life, AD&D
Short-term and long-term disability insurance (90 day waiting period)
Employee Assistance Program
Sick and Vacation time (Flex time for salary positions, Accrued hours for Hourly positions), and Paid Holidays
Back-up childcare and parenting support resources
Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
Weight Loss and Tobacco Cessation Programs
Tesla Babies program
Commuter benefits
Employee discounts and perks program