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Administrative Support Specialist/Claims Coordinator
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Jefferson Homebuilders, Inc. Corporate Office
Culpeper, VA (In Person)
$57,500 Salary, Full-Time
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Job Description
Position Overview We are seeking a highly organized and detail-oriented Administrative Support Specialist/ Claims Coordinator to join our fast-paced corporate office. This role will be responsible for coordinating and supporting workers' compensation, auto, and general liability claims, while also providing critical administrative support to both the Accounting and Human Resources teams. The ideal candidate thrives in a high-volume environment, demonstrates strong problem-solving skills, and can effectively manage multiple priorities while maintaining accuracy and professionalism. Key Responsibilities Insurance Claims Coordination Assist in the intake, documentation, and tracking of workers' compensation, auto, and liability claims Communicate with insurance carriers, third-party administrators, employees, and internal stakeholders regarding claim status Ensure timely submission of required documentation and follow up to support resolution Maintain organized and compliant claim files and records Monitor claim activity and escalate issues when necessary Assist with policy renewals and audits Administrative Support (Accounting & HR) Provide general administrative support including data entry, filing, scheduling, and document management Assist Accounting with invoice tracking, expense documentation, and report preparation Support HR with onboarding paperwork, employee records, and compliance documentation Maintain confidentiality of sensitive financial and employee information Prepare reports, correspondence, and internal communications as needed Office Coordination Respond to phone calls and emails in a professional and timely manner Help streamline processes and improve workflow efficiency across departments Support special projects and other administrative duties as assigned Qualifications High school diploma or equivalent required; associate or bachelor's degree preferred (Accounting, Business, HR, or related field) 2-4 years of administrative experience in a corporate environment; exposure to claims, insurance, accounting, or HR support strongly preferred Familiarity with workers' compensation, auto, or liability claims processes is a plus Strong proficiency in Microsoft Office (Excel, Word, Outlook) Excellent organizational skills and attention to detail Ability to handle multiple priorities in a fast-paced setting Core Competencies Strong communication and interpersonal skills High level of accuracy and accountability Problem-solving and critical thinking abilities Time management and prioritization Discretion and professionalism with confidential information Team-oriented with the ability to work independently