This recruitment will remain open until July 4, 2026. The agency reserves the right to make a hiring decision at any time after the initial screening date on June 11, 2026. It is in the applicant's best interest to submit materials as soon as possible. Make a
Difference:
Protect Consumers & Join Our Dynamic Team! The Office of the Insurance Commissioner (OIC) seeks a qualified individual for the Investigator 3 (Investigator 2 In Training) position. This role is within the Legal Affairs Division and is based out of our Tumwater Office . We are an employer of choice! Here's why: Meaningful work : Ensure a healthy insurance market & protect Washington consumers. Impactful career : Make a daily difference in the lives of countless Washingtonians. Small agency, big opportunities : Gain a holistic understanding of our mission and build strong relationships with colleagues. Diversity, equity, and inclusion: OIC is committed to ensuring that all employees enjoy a respectful, safe, and supportive working environment - by fostering the inclusion of people from all backgrounds, cultures, and attributes. About the Position Are you an experienced investigator who enjoys solving complex cases and protecting consumers? The Office of the Insurance Commissioner (OIC) is seeking an Investigator 2 In-Training to Investigator 3, or an Investigator 3 to join our Regulatory Investigations Unit within the Legal Affairs Division. In this role, you'll investigate complex allegations involving insurance producers, agencies, insurers, Health Care Benefit Managers, and Pharmacy Benefit Managers operating throughout Washington State. Through investigative interviews, evidence analysis, legal research, and case development, you'll help ensure compliance with state insurance laws and protect consumers from unlawful insurance practices. The in-training opportunity allows you to grow from a senior investigator role into an expert-level investigator, expanding your expertise in regulatory investigations, enforcement support, and administrative proceedings. If you're passionate about public service, enjoy challenging investigative work, and want to make a meaningful impact, we encourage you to apply. This recruitment may be used to establish a qualified pool of candidates for Investigator 2 or 3 vacancies in the next sixty days. This is a Washington General Service position. The monthly salary range for this position at the: INV3 level is $5,812 - $7,817 monthly INV2 level is $4,771 - $6,414 monthly Benefits & Perks Comprehensive benefits package: Health, dental, vision, retirement, paid leave (vacation, sick, etc.) and much more!
Supportive work environment:
We value diversity, professional growth, and collaborative atmosphere.
Wellness programs:
Invest in your well-being with on-site resources and initiatives.
Work-life balance:
Flexible schedules with telework opportunities.
Public service fulfillment:
Contribute to a cause that matters and feel the satisfaction of serving the public good.
Training & Development:
Continuously learn and grow with tuition reimbursement, Public Service Loan Forgiveness, and other programs. Free parking (Tumwater) & Public transportation pass (Thurston County): Save on commuting costs. And more! Explore our website for additional benefits: https://www.insurance.wa.gov More than Just a Paycheck! Employee benefits are not just about the kind of services you get, they are also about how much you may have to pay out of pocket. Washington State offers one of the most competitive benefits packages in the nation. We understand that your life revolves around more than just your career. Like everyone, your first priority is ensuring that you and your family will maintain health and financial security. That's why choice is a key component of our benefits package. We have a selection of health and retirement plans, paid leave, staff training and other compensation benefits that you can mix and match to meet your current and future needs.
Read about our benefits:
The following information describes typical benefits available for full-time employees who are expected to work more than six months. Actual benefits may vary by appointment type or be prorated for other than full-time work (e.g. part-time); view the job posting for benefits details for job types other than full-time.
Note:
If the position offers benefits which differ from the following, the job posting should include the specific benefits. Insurance Benefits Employees and their families are covered by medical (including vision), dental and basic life insurance. There are multiple medical plans with affordable monthly premiums that offer coverage throughout the state. Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax-deferred dollars toward their health care expenses. Employees are also covered by basic life and long-term disability insurance, with the option to purchase additional coverage amounts. To view premium rates, coverage choice in your area and how to enroll, please visit the Public Employees Benefits Board (PEBB) website . The Washington Wellness program from the Health Care Authority works with PEBB to support our workplace wellness programs . Dependent care assistance allows the employee to save pre-tax dollars for a child or elder care expenses. Other insurance coverage for auto, boat, home, and renter insurance is available through payroll deduction. The Washington State Employee Assistance Program promotes the health and well-being of employees. Retirement and Deferred Compensation State Employees are members of the Washington Public Employees' Retirement System (PERS). New employees have the option of two employer contributed retirement programs. For additional information, check out the Department of Retirement Systems ' web site. Employees also have the ability to participate in the Deferred Compensation Program (DCP). This is a supplemental retirement savings program (similar to an IRA) that allows you control over the amount of pre-tax salary dollars you defer as well as the flexibility to choose between multiple investment options. Social Security All state employees are covered by the federal Social Security and Medicare systems. The state and the employee pay an equal amount into the system. Public Service Loan Forgiveness If you are employed by a government or not-for-profit organization, and meet the qualifying criteria, you may be eligible to receive student loan forgiveness under the Public Service Loan Forgiveness Program. Holidays Full-time and part-time employees are entitled to paid holidays and one paid personal holiday per calendar year.
Note:
Employees who are members of certain Unions may be entitled to additional personal leave day(s), please refer to position specific Collective Bargaining Agreements for more information . Full-time employees who work full monthly schedules qualify for holiday compensation if they are employed before the holiday and are in pay status for at least 80 nonovertime hours during the month of the holiday; or for the entire work shift preceding the holiday. Part-time employees who are in pay status during the month of the holiday qualify for the holiday on a pro-rata basis. Compensation for holidays (including personal holiday) will be proportionate to the number of hours in pay status in the month to that required for full-time employment, excluding all holiday hours. Pay status includes hours worked and time on paid leave. Sick Leave Full-time employees earn eight hours of sick leave per month. Overtime eligible employees who are in pay status for less than 80 hours per month, earn a monthly proportionate to the number of hours in pay status, in the month to that required for full-time employment. Overtime exempt employees who are in pay status for less than 80 hours per month do not earn a monthly accrual of sick leave. Sick leave accruals for part-time employees will be proportionate to the number of hours in pay status, in the month to that required for full-time employment. Pay status includes hours worked, time on paid leave and paid holiday. Vacation (Annual Leave) Full-time employees accrue vacation leave at the rates specified in
WAC 357-31-165
(1) or the applicable collective bargaining agreement (CBA). Full-time employees who are in pay status for less than 80 nonovertime hours in a month do not earn a monthly accrual of vacation leave. Part-time employees accrue vacation leave hours in accordance with
WAC 357-31-165
(1) or the applicable collective bargaining agreement (CBA) on a pro rata basis. Vacation leave accrual will be proportionate to the number of hours in pay status, in the month to that required for full-time employment. Pay status includes hours worked, time on paid leave and paid holiday. As provided in
WAC 357-58-175
, an employer may authorize a lump-sum accrual of vacation leave or accelerate the vacation leave accrual rate to support the recruitment and/or retention of a candidate or employee for a Washington Management Service position. Vacation leave accrual rates may only be accelerated using the rates established
WAC 357-31-165.
Note:
Most agencies follow the civil service rules covering leave and holidays for exempt employees even though there is no requirement for them to do so. However, agencies are required to adhere to the applicable RCWs pertaining holidays and leave. Military Leave Washington State supports members of the armed forces with 21 days paid military leave per year. Bereavement Leave Most employees whose family member or household member dies, or for loss of pregnancy, are entitled to five (5) days of paid bereavement leave. In addition, the employer may approve other available leave types for the purpose of bereavement leave. Additional Leave Leave Sharing Parental Leave Family and Medical Leave Act (FMLA) Leave Without Pay Please visit the State HR Website for more detailed information regarding benefits. Updated 01-07-2026
Required Qualifications:
At the Investigator 2 level: Three years
- of professional experience
- conducting financial examinations and/or audits of companies, inquiries, or investigations of statutory violations ("experience" is defined below) OR One year as an Investigator 1 with a Washington state governmental agency or equivalent regulatory compliance (i.e., investigations, financialexaminationsand/or audits).
- "Experience" is defined as (a) gathering and analyzing relevant, highly technical data, (b) accurately interpreting and organizing this information, (c) appropriately applying the facts to legal statutes, and (d) preparing detailed reports with conclusions supported by evidence keyed to legal statutes.
Such experience may be gained through the following types of work functions:conducting financial examinations and/or audits or investigations of legal violations,review, analysis, and evaluation of insurance contracts or forms for compliance with laws and regulations; investigation and resolution of consumers complaints; professional work experience in areas such as regulatoryexaminations and regulatory compliance; and ability to conduct audit activities, summarize findings, and recommend corrective actions. AND Basic level Microsoft Word and Outlook skills
- A degree with focus in criminal justice, paralegal studies, law or related field from an accredited institution whose accreditation is recognized by the U.
S. Department of Education or the Council of Higher Education Accreditation, or a foreign equivalent may be substituted forup to two (2) yearsof relevant experience. Proof of degree may be required prior to employment. If a degree was awarded outside of the United States, candidates must provide a credential evaluation report. Academic Degree Equivalency Chart Degree Years of Relevant Experience Equivalency Associate's Degree 2 years of experience Bachelor's Degree 4 years of experience Master's Degree 5 years of experience
Preferred/Desired Qualifications:
Investigative experience involving the insurance industry Familiarity with Title 48 RCW and Title 284 WAC. Qualifying investigative experience that was performed within the past three years. Experience in reading, analyzing and interpreting complex agreements and contracts; especially insurance contracts and agreements. Fluent verbal communication skills in Spanish, Korean, Russian, Vietnamese, Mandarin, or Cantonese, with the ability to pass the oral proficiency assessment by the American Council for the Testing of Foreign Languages (ACTFL). At the Investigator 3 level: Five years
- of professional experience
- conducting financial examinations and/or audits of companies, inquiries, or investigations of statutory violations ("experience" is defined below) OR Two years as an Investigator 2 with a Washington state governmental agency or equivalent regulatory compliance (i.
e., investigations, financial examinations and/or audits). "Experience" is defined as (a) gathering and analyzing relevant, highly technical data, (b) accurately interpreting and organizing this information, (c) appropriately applying the facts to legal statutes, and (d) preparing detailed reports with conclusions supported by evidence keyed to legal statutes. Such experience may be gained through the following types of work functions:conducting financial examinations and/or audits or investigations of legal violations,review, analysis, and evaluation of insurance contracts or forms for compliance with laws and regulations; investigation and resolution of consumers complaints; professional work experience in areas such as regulatory examinations and regulatory compliance; and ability to conduct audit activities, summarize findings, and recommend corrective actions. AND Basic level Microsoft Word and Outlook skills Academic Degree Equivalency Chart Degree Years of Relevant Experience Equivalency Associate's Degree 2 years of experience Bachelor's Degree 4 years of experience Master's Degree 5 years of experience
- A degree with focus in criminal justice, paralegal studies, law or related field from an accredited institution whose accreditation is recognized by the U.
S. Department of Education or the Council of Higher Education Accreditation, or a foreign equivalent may be substituted for up to four (4) years of relevant experience. Proof of degree may be required prior to employment. If a degree was awarded outside of the United States, candidates must provide a credential evaluation report.
Preferred/Desired Qualifications:
Investigative experience involving the insurance industry Familiarity with Title 48 RCW and Title 284 WAC. Qualifying investigative experience that was performed within the past three years. Experience in reading, analyzing and interpreting complex agreements and contracts; especially insurance contracts and agreements. Fluent verbal communication skills in Spanish, Korean, Russian, Vietnamese, Mandarin, or Cantonese, with the ability to pass the oral proficiency assessment by the American Council for the Testing of Foreign Languages (ACTFL). Ready to join us? Learn more about the OIC by visiting our website.
We encourage you tocheck out our video below andlisten to what our employees have to say about working here! Welcome to the OIC Submit your application today and take the first step towards a rewarding career at the OIC!
Cover Letter:
Required Resume:
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