Director, Enterprise Governance

Are you passionate about making a difference in people's lives? Do you enjoy working in a service-oriented industry? If so, this opportunity may be the right fit for you! The Director, Enterprise Governance is responsible for establishing and overseeing the frameworks, processes, and controls that enable the organization to operate effectively, ethically, and in good standing across all jurisdictions. This role leads enterprise governance functions including state licensing and registrations, third-party oversight, policy governance, and corporate conduct programs. Operating in a complex, 50-state environment across Non-Emergency Medical Transportation (NEMT) and Personal Care Services (PCS), this role ensures the organization maintains operational integrity at scale while proactively identifying and addressing enterprise-level risks. The Director partners closely with the Director of Healthcare Regulatory & Contractual Compliance and reports to the Chief Compliance Officer. This role... Enterprise Governance Framework Designs, implements, and maintains an enterprise governance framework that supports consistent oversight across business units and geographies Establishes standards for policy development, documentation, and lifecycle management Ensures clear ownership and accountability for governance processes across the organization State Licensing & Registrations Oversees all state-level business registrations, licensing, and renewals across 50 states Monitors regulatory changes impacting corporate standing and operational authority Coordinates with legal, operations, and market leaders to ensure timely and accurate filings Third-Party & Vendor Oversight Develops and manages governance structures for third-party relationships, including transportation providers and partner agencies Establishes standards for onboarding, monitoring, and performance oversight Partners with operations to ensure vendor practices align with organizational expectations and contractual obligations Policy Governance & Business Integrity Leads the development, implementation, and maintenance of enterprise policies and the Code of Conduct Promotes consistent application of policies across all functions and markets Supports initiatives that reinforce ethical business practices and organizational integrity Enterprise Issue Identification & Escalation Identifies systemic or cross-functional issues that could impact operational integrity or regulatory standing Establishes escalation pathways and coordinate resolution with appropriate stakeholders Supports enterprise-level reporting on governance trends and issues Cross-Functional Leadership Partners closely with Healthcare Regulatory Compliance, Legal, Operations, Finance, and IT Aligns governance activities with broader organizational priorities and growth initiatives Supports integration efforts for new markets, contracts, or business lines Other duties as required We are interested in speaking to individuals with the following... Bachelor's degree required; advanced degree (e.g., MHA, MBA, JD) preferred 10 years of experience in healthcare, regulatory environments, or large multi-state operations 5 years of leadership experience Demonstrated experience managing complex, multi-jurisdictional licensing or regulatory frameworks Experience in NEMT, Medicaid services, or adjacent healthcare services strongly preferred Strong understanding of third-party/vendor oversight and operational governance models Proven ability to operate at both strategic and operational levels

Salary:

$159,900 - $200,000 This position is bonus eligible based on individual and company performance.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and use hands to finger, handle, or feel. The employee is required to stand; walk and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Modivcare's positions are posted and open for applications for a minimum of 5 days. Positions may be posted for a maximum of 45 days dependent on the type of role, the number of roles, and the number of applications received. We encourage our prospective candidates to submit their application(s) expediently so as not to miss out on our opportunities. We frequently post new opportunities and encourage prospective candidates to check back often for new postings. We value our team members and realize the importance of benefits for you and your family. Modivcare offers a comprehensive benefits package to include the following: Medical, Dental, and Vision insurance Employer Paid Basic Life Insurance and AD&D Voluntary Life Insurance (Employee/Spouse/Child) Health Care and Dependent Care Flexible Spending Accounts Pre-Tax and Post --Tax Commuter and Parking Benefits 401(k) Retirement Savings Plan with Company Match Paid Time Off Paid Parental Leave Short-Term and Long-Term Disability Tuition Reimbursement Employee Discounts (retail, hotel, food, restaurants, car rental and much more!) Modivcare is an Equal Opportunity Employer. EEO is The Law - click here for more information Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled We consider all applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, handicap or disability, or status as a Vietnam-era or special disabled veteran in accordance with federal law. If you need assistance, please reach out to us at hr.recruiting@modivcare.com Due to system issues, if you are unable to search for your application, please reach out to the Talent Acquisition team via email at hr.recruiting@modivcare.com and a member of the Talent Acquisition team will reach out to you within the next 48 business hours. We appreciate your interest in joining Modivcare! Our goal isn't a number. It's a difference. Modivcare is leading the transformation to better connect people with care, wherever they are. We serve the most underserved by facilitating non-emergency medical transportation and personal and home care to enable greater access to care, reduce costs and improve outcomes. Please note, Modivcare will never ask any potential applicant for employment for any Personal Identifiable Information via social media. Additionally, Modivcare will never ask any applicant for money. Please be cautious of any individual posing as a recruiter for Modivcare requesting personal identifiable information. If you suspect someone is attempting to collect your personal information or solicits money from you via any social media platform, we encourage you to report such scammers to that platform. Not finding the right fit? Let us know you're interested in a future opportunity by clicking Get Started below or create an account by clicking 'Sign In' at the top of the page to set up email alerts as new job postings become available that meet your interest!