Director, Employee Accommodation Services

Director, Employee Accommodation Services Gainesville, FL Job Details Full-time $122,000 - $135,000 a year 1 day ago Qualifications Employee onboarding Compliance risk assessment Stakeholder engagement Microsoft Excel 6 years Doctoral degree Operations management Certified Compliance & Ethics Professional FMLA Caseload management Writing skills Regulatory compliance Zoom Compliance audits & assessments Communication platforms Compliance management implementation Master's degree Team development Key Performance Indicators Analysis skills Supervising experience Policy & process development Corporate training teaching experience Team management Mentoring Smartsheet Microsoft Teams Developing new training programs Productivity software Proofreading Senior level Onboarding process management Escalation handling Leadership Communication skills Staffing management Information management Stakeholder relationship building Internal audits Staff development Stakeholder management

Full Job Description JOB NO:

539446

WORK TYPE:

Staff Full-Time

LOCATION

Main Campus (Gainesville, FL)

CATEGORIES

Executive/Director/Management, Office/Administrative/Fiscal Support, Legal/Audit Services/Compliance

DEPARTMENT

22020000 - GN-UNIVERSITY

COMPLIANCE CLASSIFICATION TITLE

Director, Compliance

CLASSIFICATION MINIMUM REQUIREMENTS

Master's degree in an appropriate area and at least six years of experience in appropriate area; or an equivalent combination of education and experience.

JOB DESCRIPTION

Program Leadership & Operations Management Direct and manage daily operations of Employee Accommodation Services using a case management model Oversee intake, triage, and resolution of accommodation requests across all campuses Establish workflows, performance metrics, and service standards to ensure timely case processing Monitor caseload distribution and adjust resources to meet demand Staff Supervision & Team Development Supervise ADA Case Managers and administrative staff Provide coaching, training, and performance management Support onboarding and professional development of team members Foster a collaborative, service-oriented team environment Complex Case Oversight & Decision Support Review and provide guidance on complex or high-risk accommodation cases Support interactive process discussions with employees, supervisors, and HR Ensure consistency and compliance in accommodation determinations Assist in resolving escalated or sensitive employee situations Compliance, Auditing & Risk Management Ensure compliance with ADA and related regulations Conduct internal monitoring, audits, and case reviews Identify risks and implement corrective actions Support investigations, documentation reviews, and regulatory assessments Strategy, Policy Development & Leadership Advising Advise senior leadership on accommodation trends, risks, and compliance strategies Develop and update policies, procedures, and guidance materials Support long-term planning, staffing models, and program growth Training, Outreach & Stakeholder Engagement Develop and deliver training for supervisors, HR, and employees Serve as liaison to campus partners and external stakeholders Participate in or lead committees and workgroups

EXPECTED SALARY

$122,000-$135,000 REQUIRED

QUALIFICATIONS

Master's degree in an appropriate area and at least six years of experience in appropriate area; or an equivalent combination of education and experience. Certified Compliance and Ethics Professional (CCEP), or the ability to obtain within one year of employment.

PREFERRED

Doctorate or master's degree in a related field Certified Compliance and Ethics Professional (CCEP), or the ability to obtain within one year of employment Demonstrated experience leading or managing an ADA or employee accommodations program in a complex organization Strong knowledge of federal and state laws related to employee accommodations (e.g., ADA, ADAAA, FMLA) and the interactive process Experience overseeing high-volume, case management-based service delivery models Proven ability to supervise, mentor, and develop professional staff in a compliance or HR-related environment Strong interpersonal and relationship-building skills with the ability to work effectively across all organizational levels Demonstrated ability to advise senior leadership on complex, sensitive, or high-risk compliance matters Excellent verbal and written communication skills, including the ability to convey complex regulatory concepts clearly Experience developing and delivering training or presentations for diverse adult audiences Strong analytical skills with the ability to research, interpret, and apply complex laws and regulations Demonstrated attention to detail, including producing polished, publication-ready written materials Proficiency with Microsoft Office (Excel, Word, PowerPoint) and virtual collaboration platforms (e.g., Zoom, Teams) Experience with Maxient, SmartSheets, or other similar information management systems Demonstrated strong writing and proofreading skills, producing final work products that are polished and ready for publication.

SPECIAL INSTRUCTIONS TO APPLICANTS

In order to be considered, you must upload your cover letter, resume, and three professional references. Application must be submitted by 11:55 p.m. (ET) of the posting end date.

HEALTH ASSESSMENT REQUIRED

No

ADVERTISED

08 Apr 2026 Eastern Daylight Time

APPLICATIONS CLOSE

10 May 2026 Eastern Daylight Time