Customs and Trade Compliance Manager

Are you looking for an opportunity to turn your ambition and your people skills into a rewarding career with an industry leader? Join our team at American Tire Distributors! As the nation's premier tire distributor, ATD's coast-to-coast distribution network provides approximately 80,000 customers across the U.S. and Canada with rapid and frequent delivery of high quality tires, custom wheels and shop supplies.

Position Description:

The Customs & Trade Compliance Manager plays a critical leadership role in ensuring full regulatory compliance and risk mitigation across all U.S. import activities. This position is responsible for designing, implementing, and sustaining a best in class customs compliance operating system that ensures all inbound shipments meet U.S. Customs and Partner Government Agency (PGA) requirements while enabling efficient inventory flow into company networks. This role provides strategic oversight, subject matter expertise, and operational leadership across customs compliance, broker management, audit readiness, and trade related risk management. As the company expands the use of Delivered Duty Paid (DDP) and other supplier controlled import models, the Customs & Trade Compliance Manager ensures continued compliance visibility, importer of record accountability, and adherence to "reasonable care" standards despite third party execution of customs activities. Key Responsibilities Develop, implement, and continuously improve the company's customs compliance operating system, including policies, procedures, standard work, and governance frameworks aligned with U.S. Customs "reasonable care" expectations. Ensure all import transactions comply with regulatory requirements related to tariff classification, valuation, country of origin, documentation accuracy, and Partner Government Agency regulations. Serve as the primary subject matter expert on U.S. Customs and international trade regulations, providing guidance to internal stakeholders, suppliers, and external service providers. Manage customs broker relationships, including performance management, KPI development, scorecards, issue resolution, and continuous improvement initiatives. Lead audit readiness and compliance monitoring activities, including entry reviews, internal controls, data validation routines, and response management for Customs inquiries (CF28s, CF29s, audits, and prior disclosures). Design, implement, and enforce compliance controls for Delivered Duty Paid (DDP) and other supplier‑controlled import models to maintain visibility, accuracy, and regulatory accountability. Partner cross‑functionally with Sourcing, Logistics, Finance, Legal, and suppliers to ensure accurate commercial documentation at origin and proper execution of importer‑of‑record responsibilities. Identify and execute duty optimization and landed cost improvement opportunities through classification accuracy, valuation strategies, and utilization of trade programs such as FTZ, drawback, or duty deferral initiatives. Monitor regulatory and trade policy changes (tariffs, AD/CVD, trade agreements) and proactively assess business impact, risks, and mitigation strategies, communicating recommendations to leadership. Develop reporting and visibility tools that track customs compliance KPIs, broker performance, financial exposure, post‑entry activity, and audit outcomes, driving corrective actions and continuous improvement. Experience 7-10+ years of experience in customs compliance, international trade, or import operations Strong understanding of U.S. Customs regulations, including classification, valuation, and entry processes Experience managing customs brokers and third-party service providers Demonstrated experience driving compliance programs, audits, and process improvements Licensed Customs Broker (LCB) preferred Experience with FTZ, drawback, or duty optimization programs a plus Bachelor's Degree required Skills Strong knowledge of U.S. Customs regulations, including HTS classification, valuation, country of origin, and entry processes Experience managing customs brokers and third‑party service providers Ability to develop compliance metrics, KPIs, and reporting dashboards Strong written, verbal, and presentation communication skills Experience with audit management, prior disclosures, and regulatory inquiries Ability to balance regulatory compliance with operational efficiency Key Competencies Regulatory & Compliance Leadership

• Deep understanding of customs regulations and execution of compliant import programs Analytical Thinking
• Ability to audit transactions, identify risks, and quantify financial and regulatory exposure Process & Controls Design
• Skilled in building standardized processes, governance models, and compliance routines Collaboration & Influence
• Effectively partners cross‑functionally and influences internal and external stakeholders Problem Solving
• Leads issue resolution, root cause analysis, and corrective actions Accountability
• Drives ownership and adherence to compliance standards across third‑party and supplier networks

Physical Demands/Working Conditions Physical Demands Category:

Office Physical Demands/Work Environment/Travel Requirements:

• Physical demands: While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance, stoop, kneel, crouch or crawl; talk, hear, taste and/or smell; the employee must occasionally lift and/or move up to 50 pounds.

Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

• Work environment: While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time. The noise level in the work environment is usually moderate.
• Travel required: As required by the position.

Our people are passionate about what they do, the product they sell, and the customers they serve. If you're looking for an opportunity to be a part of a work family that values collaboration, innovation and dedication, we're the right company for you. Build a challenging and rewarding career with us! American Tire Distributors is an Equal Opportunity Employer and Drug Free Workplace To review our Privacy Policy, click here. Not Ready to Apply? Joining our Talent Network will enhance your job search and application process. Whether you choose to apply or just leave your information, we look forward to staying connected with you! ATD exists because of, and for, each of us. From the front line associates helping customers to the people working behind the scenes, ATD's people are driving us toward a brighter future. You're knee deep in updating your resume, searching the open job market and surveying where your next move will be in your career. Now you have stumbled across us and we're in your consideration set for a job opening. Click the link to find out more! The event calendar has been full. At American Tire Distributors (ATD) our associates are valued and work in a fun while productive hybrid atmosphere. We celebrate and come together throughout the year to celebrate many occasions. Your wellbeing is among ATD's highest priorities, and that is reflected in the benefits we offer to empower our associates and enrich their lives. We regularly sponsor events and initiatives, held at our Huntersville Field Support Center along with in our 120 Distribution Centers, Mixing Centers and Regional Distribution Center locations, to support our mental health and physical wellness to keep you feeling your best. We have hosted over 15 different events, with the added fellowship and social benefit for our associates. Click the link to find out more! The automotive industry at large is evolving rapidly as we see the introduction of new technology, business models and services offerings. ATD sits in the middle of this exciting evolution and is positioned well to help define the future of mobility and distribution. Our organization is home to more than 4,000 associates who enjoy challenging themselves every day to advance their careers and contribute to the future of the automotive industry. In addition to finding individuals that are passionate about growth within our industry, we are also seeking team members that align with our values as an organization. Be Innovative Be Collaborative Be Accountable Be Respectful Be Excellent Through decades of steady growth, American Tire Distributors has emerged as the nation's premier tire distributor. Working to create a culture that fosters innovation, leadership, and growth in each valued member of our organization. ATD is home to hundreds of hardworking associates who enjoy the rewards of a job well done. From truck driving, business administration to logistics, we are always looking for top talent to join our professional family. To learn more about our company, visit www.atd.com.