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Compliance & Education Team Manager

Job

Trellis Supportive Care

Winston-Salem, NC (In Person)

Full-Time

Posted 6 days ago (Updated 5 days ago) • Actively hiring

Expires 6/29/2026

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Job Description

Compliance & Education Team Manager Trellis Supportive Care Lead with Purpose. Educate with Compassion. Drive Excellence in Hospice Care. At Trellis Supportive Care, we believe every patient and family deserves compassionate, high-quality end-of-life care. We are seeking a dynamic and experienced Compliance & Education Team Manager to lead critical compliance operations, support clinical excellence, and help shape the future of hospice care through education, collaboration, and innovation. This is an exciting opportunity for a healthcare professional who is passionate about regulatory excellence, staff development, and creating meaningful impact within an interdisciplinary healthcare environment. What You'll Do As the Compliance & Clinical Education Manager, you will provide leadership and operational oversight for compliance protocols, audit readiness, medical records governance, and clinical education initiatives across the organization. Leadership & Operations Lead compliance, regulatory readiness, and clinical education functions across the agency Lead and supervise the team with excellence, integrity and enthusiasm Support survey readiness initiatives and serve as backup Survey Liaison during active surveys Collaborate with other members of leadership to maintain compliant, effective policies and procedures Foster a culture of accountability, engagement, collaboration, and continuous learning Manage departmental priorities, communication, and operational performance Compliance Management Oversee health information and medical records processes to ensure HIPAA compliance and regulatory adherence Ensure accurate and timely release of information and documentation management Partner with billing teams to support compliant hospice claim submissions Monitor evolving regulations and implement operational changes proactively Support internal and external audit preparation and response efforts Clinical Education Lead the team in development and implementation of a comprehensive clinical education program Use data-driven insights to identify educational needs and improve staff performance Review and update policies annually to align with best practices and regulatory standards Collaboration & Culture Work closely with leadership and Quality teams to ensure consistent regulatory messaging and education Implement training related to policy changes, plans of correction, and new initiatives Promote Trellis Supportive Care's mission, values, and commitment to compassionate service What We're Looking For Qualifications Bachelor's degree in Health Management, Healthcare Administration, or related healthcare field — or equivalent experience and training Prior healthcare management experience required Minimum of two (2) years of supervisory experience strongly preferred Knowledge & Skills Understanding of hospice philosophy and care for terminally ill patients Strong knowledge of healthcare regulations and compliance standards Experience with adult learning principles and clinical education delivery Excellent leadership, communication, critical thinking, and organizational skills Proficiency with electronic medical records systems and Microsoft Office Suite (Word, Excel, PowerPoint, Teams) Ability to present training effectively to both groups and individuals What Makes You Successful You thrive in collaborative, interdisciplinary environments You are detail-oriented, proactive, and solutions-focused You lead with a balance compassion with accountability You adapt quickly to changing regulations and operational priorities You are passionate about developing others and improving patient care quality Why Join Trellis Supportive Care? At Trellis Supportive Care, you'll join a mission-driven organization committed to dignity, compassion, excellence, and service. We value diversity, teamwork, and professional growth while making a meaningful difference in the lives of patients, families, and our community every day. If you're ready to lead with purpose and make a lasting impact in hospice care, we encourage you to apply today. Apply Now - Become part of a team where compassion meets excellence.
  • Trellis Supportive Care offers an exceptional Benefits package, including Medical, Dental, Vision, Paid Time Off, & Retirement Plan
  • For more information, please contact: Charlotte Akers, Talent Acquisition Manager with Trellis Supportive Care
  • Annual flu vaccination required during flu season (medical or religious exemptions considered)
  • Equal Opportunity Employer - All qualified applicants will receive consideration regardless of race, color, religion, sex, national origin, disability, or veteran status