Investigations Manager

Investigations Manager
Salary $93,000 to $117,000, commensurate with experience
How to Apply
Applications are submitted online until the position is filled and/or the posting is closed. After reviewing this job announcement, please click on the link at the bottom of the page to apply online. A resume is required with the application. Further instructions on submission of documents are available in the online application. A resume may not be substituted for an application.
Minimum Requirements
Bachelor's degree in Human Resources, Criminal Justice, Public Administration, or a closely related field
At least three years of professional investigative experience with progressively responsible managerial duties overseeing investigative teams, including at least two years of supervisory experience.
An equivalent combination of education and experience may be substituted.
Preferred Experience working in county or municipal government investigatory roles and familiarity with labor relations or employee misconduct policies.
Possession of relevant professional certifications such as Certified Fraud Examiner (CFE) or comparable credentials recognized in Pennsylvania
It is the policy of Allegheny County that in order to receive a final offer of employment, candidates must successfully pass a background check, which includes verification of Allegheny County Real Estate Tax status.
Position Summary
The Investigations Manager leads a team of Investigators responsible for receiving and confidentially investigating complaints of employee misconduct within county operations. Reporting to the Human Resources Director, this position advises both the HR Director and the County Manager on investigation findings and recommends case dispositions. The role emphasizes maintaining strict confidentiality and works in close collaboration with the County Solicitor's Office to effectively administer all investigatory functions.
Overview
Duties
Receives and documents complaints related to employee misconduct from various sources. Conducts thorough and confidential investigations into allegations, ensuring compliance with applicable ordinances and regulations. Advises the Human Resources Director and County Manager on the status and outcomes of investigations and recommends case dispositions without deferring decisions to other department directors. Collaborates closely with the County Solicitor's Office to administer investigatory processes and ensure legal compliance. Maintains meticulous records of investigations and prepares reports summarizing findings and recommendations for executive leadership. Coordinates interagency and community collaboration as needed to support investigative activities. Supervises assigned employees by providing clear direction and guidance, ensuring accurate and timely completion of work in alignment with established guidelines and expectation, while fostering a supportive, collaborative environment that encourages employee growth and development. Performs other duties as assigned.
Knowledge, Skills, and Abilities
Knowledge of
Evidence and regulatory frameworks.
Standards of employee conduct.
Organizational policies and procedures.
Relevant federal, state and local employment laws.
Union and collective bargaining agreements.
Skill in
Advanced analytical thinking to evaluate complex and sensitive allegations of employee misconduct.
Navigating legal, ethical, and confidentiality constraints while coordinating with multiple stakeholders, including legal counsel and executive leadership.
Interpersonal communication to effectively interact with complainants, legal advisors, HR leadership, and investigative team members.
Exercising discretion and authority to resolve cases confidentially and efficiently.
Maintain indirect oversight of investigative processes to ensure quality control and adherence to confidentiality and procedural standards.
Ability to
Determine appropriate investigatory approaches and thoughtfully recommend case resolutions.
Maintain strict confidentiality, exercise tact and diplomacy, and clearly convey sensitive information to diverse stakeholders, including providing advisories and recommendations to senior executives.
Manage investigations and make independent decisions on investigatory recommendations without deferring to other department directors.
Thoroughly investigate misconduct allegations and advise executive leadership.
Support accountability, compliance, and help maintain a trustworthy, safe, and ethical workplace culture across the county.
Supervise a team of Investigators, oversee workload distribution, evaluate performance, and provide coaching and professional development.