Retail Operations Specialist

Retail Operations Specialist Bayonne, NJ Job Details Full-time $25 - $28 an hour 2 days ago Qualifications Retail banking experience Document review (document control) Internal controls Audit report preparation Writing skills Regulatory compliance Compliance audits & assessments Mid-level Improving operational efficiency Inspection reporting and documentation High school diploma or GED Escalation handling Cash handling Communication skills Financial compliance experience in banks Regulatory compliance management Internal audits Full Job Description The Retail Operations Specialist support branches by ensuring compliance with policies and procedures and by acting as a liaison between branch staff and other operational departments to improve efficiency and uphold operational standards. Key Responsibilities Perform operational audits/tests and verify logs on a weekly, monthly, and quarterly basis. Review cash handling, dual control procedures, regulatory documentation, and transaction accuracy. Prepare site visit audit reports and maintain accurate records of audits, issues, and resolutions. Serve as the first point of contact for branch staff, resolving operational and system-related concerns or escalating when needed. Analyze new account documentation to ensure compliance with internal policies and CIP requirements. Collaborate with IT and compliance teams, support system implementations, and assist with regulatory reporting and internal control documentation. Education & Experience High school diploma required. Retail Banking experience required. Strong system knowledge of bank's core and ancillary systems.

Excellent interpersonal skills:

including professional and clear verbal communication and writing skills. Physical Requirements & Working Conditions Moderate sound from normal office setting Occasional lifting and transport up to 20 pounds Ability to sit and stand extended lengths of time Ability to travel independently to branches, off-site training, and/or meetings as required Schedule Flexible to service clients during banking hours. EOE m/f/d/v