Quality and Compliance Coordinator

JOB SUMMARY

The Quality & Compliance Coordinator (QCC) is on the team that monitors, reviews, and corrects services provided to clients whose services are funded by the Office of Developmental Disability Services. The QCC plays a key role in quality improvement activities while interacting with clients, service providers, HDE management, and community resources.

RESPONSIBILITIES

Complete the following quality improvement activities: Supervisory visits in the field and weekly review of notes submitted by DSPs. Report findings to the Program Manager. Assist the Program Manager with other quality improvement activities including, but not limited to: random and routine drop ins, service-related training for DSPs at the office and in the community, and regular attendance and participation at safety and quarterly administrative meetings. Assist the Compliance Manager with compliance and case management activities including, but not limited to: create and maintain client records, both paper and electronic, new client assessments, incident report review and follow up, and respond to client and DSP service-related inquiries. Track DSP personnel file compliance requirements and coordinate the completion of necessary tasks. Master and implement company policies and procedures and Oregon Administrative Rules (OARs) applicable to company licenses. Participate in training of new and existing DSPs. Opportunities to develop and implement trainings All work performed is expected to be completed at the HDE office or in the field.

REQUIREMENTS

Bachelor's degree in human services or a closely related field and 2 years of experience in intellectual or developmental disabilities, mental health, or behavioral services; 6 years of experience working in I/DD may be substituted for a degree.

PREFERRED QUALIFICATIONS

Case management experience in Oregon as a Case Manager, Services Coordinator or Personal Agent

SKILLS NEEDED

Mastered the English language, written and orally, to sufficiently communicate with staff and clients. Strong computer skills including proficiency with Microsoft Office, effective email communication, and the ability to learn multiple databases. Sound comprehension of caregiving skills and techniques. Ability to prioritize, multi-task, problem solve, and make sound decisions. Ability to work effectively in a team environment in the office and in the field. Posses a vehicle and a valid driver's license and insurance.

Job Type:

Full-time Pay:

From $28.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Flexible schedule Health insurance Paid time off Vision insurance People with a criminal record are encouraged to apply

Education:

Bachelor's (Preferred)

Experience:

I/DD, Mental Health, or Behavior Services:

3 years (Required)

License/Certification:

Driver's License and Insurance (Required) Ability to

Relocate:

Beaverton, OR 97005: Relocate before starting work (Required)

Work Location:

In person