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Compliance Operations Analyst, North American Surface Transportation (NAST) Compliance

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Amazon

Nashville, TN (In Person)

$71,760 Salary, Full-Time

Posted 4 days ago (Updated 1 day ago) • Actively hiring

Expires 7/12/2026

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Job Description

DescriptionAmazon's North American Surface Transportation (NAST) Compliance Team keeps one of the world's largest freight networks safe and compliant. We do that through data, discipline, and people who care about getting the details right. The Compliance Operations Analyst owns the day-to-day execution of our safety compliance programs — Safety Ratings and Violation Rate Metrics — across the Middle Mile network. You will maintain the data, run the monitoring processes, and make sure nothing falls through the cracks. This is not a passive support role. You are the operational backbone that keeps compliance programs audit-ready and running without gaps. You will work directly with the Compliance Program Manager to: Maintain compliance datasets and improve tracker quality Execute monitoring workflows and flag issues before they escalate Support reporting preparation and coordinate follow-through on open actions Keep program work moving accurately across multiple stakeholders If you are highly organized, precise under pressure, and take ownership of the details others miss — this role is built for you. Key job responsibilities Compile and validate WBR materials, including compliance metrics, trend analysis, and action item status; prepare supporting documentation for leadership review Schedule and facilitate compliance working sessions; capture meeting notes, track action items, and distribute follow-up documentation within 24 hours Support Violation Rate Metric trend reviews by maintaining data inputs, tracking outputs, and surfacing follow-up needs Maintain tracker quality to ensure actions, risks, milestones, and dependencies are accurately captured Support mechanism readiness for weekly, monthly, and ad hoc business reviews Track open actions and drive follow-through with stakeholders to closure Coordinate across program owners and partner teams to maintain visibility on deliverables, timelines, and next steps Provide compliance data to training teams; track completion metrics and maintain training documentation Organize and maintain compliance documentation repositories for internal and external audit readiness Support Relay Tech integration coordination across partner teams and stakeholders Identify process improvement opportunities and present findings to the Compliance Program Manager A day in the life In this role, you will help keep safety compliance programs organized, accurate, and moving forward. A typical day may include updating trackers, reviewing reporting inputs, preparing materials for business reviews, and following up on open actions. You will work closely with program managers and partner teams to keep priorities aligned and support readiness for process or technical changes. This role is ideal for someone who enjoys staying organized, spotting gaps, and helping teams follow through on important work. About the team Our team supports safety compliance programs that improve reporting quality, program execution, and operational visibility. We work closely across functions to build reliable mechanisms, maintain strong processes, and help the business make informed decisions. The team values ownership, clear communication, and practical problem solving. In this role, you will work with teammates and partners who care deeply about accuracy, consistency, and continuous improvement, while helping support work that has meaningful operational impactBasic Qualifications
  • Bachelor's degree or equivalent
  • Knowledge of Microsoft Excel (macros, pivots, lookups) at an advanced level
  • Experience that includes strong analytical skills, attention to detail, and effective communication abilities
  • Experience in data analysis using tools such as Excel, Pivot Tables, Tableau, or equivalentPreferred Qualifications
  • Experience in building financial and operational reports/data sets that inform business decision-making, or experience applying key financial performance indicators (KPIs) to analyses
  • Experience in auditing, risk management, compliance, program management, or quality management systems
  • Knowledge of six Sigma/Lean processes Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits . USA, AZ, Tempe
  • 25.00
  • 44.00 USD hourly USA, TN, Nashville
  • 22.00
  • 39.
00 USD hourly