Compliance Specialist - Travis Ranch

Compliance Specialist - Travis Ranch Action Property Management - 3.8 Forney, TX Job Details Full-time $23 - $26 an hour 1 day ago Benefits Health insurance Dental insurance Paid time off Vision insurance 401(k) matching Employee discount Opportunities for advancement Pet insurance Qualifications Customer service High school diploma or GED Driver's License Productivity software Full Job Description Who We Are With a legacy spanning four decades, Action Property Management has become the premier choice for homeowner's association management. Founded in 1984, Action began with a single client and a vision to elevate ethical and professional standards in the HOA industry. Our unwavering commitment to integrity, and professionalism coupled with our core values of excellence, innovation and care for people, continues to define us. Today, as the largest privately owned HOA management company in the West, we proudly serve over 300 communities across 9 offices. Our success is fueled by a team of nearly 900 dedicated team members who genuinely love what they do and are dedicated to helping homeowners thrive and love where they live. Action Property Management is seeking a full-time Compliance Specialist to join our team at our luxury association, Travis Ranch , located in Forney, Texas . Job Summary The Compliance Specialist is responsible for monitoring and maintaining the community's aesthetic standards and governing documents by conducting regular patrols of the community using a personal vehicle to identify and document potential violations of the association's CC&Rs, Rules and Regulations. This role plays a key part in upholding the quality, safety, and overall appearance of the community. The ideal candidate is observant, detail-oriented, and comfortable engaging with residents in a courteous and professional manner.

Schedule:

Monday - Friday 7:30am-4:30pm with at least 1 shift from 11am-7pm. Some weekend and evening coverage as needed.

Compensation:

$23-$26 per hour + monthly auto stipend. Key Responsibilities Conduct regular patrols of the community using a personal vehicle to identify and document potential violations of the association's CC&Rs, Rules, and Regulations. Capture and upload clear, detailed photos and notes of each violation using the association's compliance software. Issue courtesy notices, violation letters, and follow-up communications in accordance with association policy and timelines. Track and manage open violations through resolution, maintaining accurate and organized records. Communicate with residents in a professional and respectful manner when addressing compliance matters. Prepare compliance reports for management and board meetings as requested. Collaborate with the General Manager, Assistant Manager, and Administrative staff to ensure consistent enforcement and timely follow-up. Attend board or committee meetings as needed to provide compliance updates or clarification. Assist with other administrative duties or special projects as assigned. Required Skills / Abilities Must be at least 18 years of age and successfully pass a pre-employment background check and drug screening Minimum of a High School Diploma or equivalent. At least 6 months of customer service experience. Hospitality, luxury retail or fine dining experience is preferred Previous experience in property management, community association management or code enforcement preferred. Strong attention to detail and ability to remain objective when assessing potential violations. Excellent verbal and written communication skills. Proficient with Microsoft Office application and mobile inspection/reporting tools. Must possess a valid state Driver's License, insurance, and reliable personal vehicle for daily patrols. Ability to work independently and maintain confidentiality. May require flexibility for occasional evening or weekend inspections. Why Join Action? Action Property Management is committed to attracting and retaining the best talent in the industry. Proudly certified as a Great Place to Work® in 2025 Rated 4.0 stars on Glassdoor - Check out our reviews here Team Member Perks Comprehensive health benefits and paid time off package for qualifying employees Exclusive employee discounts through ADP Marketplace On-going hospitality and property management training Opportunities for career growth and advancement Values driven company culture promoting team work and excellence Why You'll Love Working at Action At Action Property Management, we believe in creating an environment where you truly love where you work. We offer competitive pay and ample opportunities for career growth and advancement. Our comprehensive benefits package includes medical, dental, vision, pet insurance, 401(k) with company match, and life and disability support for qualifying team members. We also provide generous paid time off, including vacation hours, sick time, and company-observed holidays for qualifying team members. We are committed to investing in the infrastructure, technology, training, and tools you need to excel in your role. Our relentless dedication to our company values and culture ensures a workplace where you feel heard, supported, and valued. Join us at Action Property Management and make a meaningful impact. Action Property Management is an Equal Opportunity Employer and Supports a Drug Free Workplace. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.