General Summary In this position, this temporary/contracted assignment Compliance Officer will perform quality control duties to include auditing and conducting compliance reviews of the Housing Choice Voucher and Public Housing Programs, tenant files, policies, and procedures. Job Description and Duties
- Coordinates and conducts agency-wide quality-control reviews, investigations, and program evaluations.
- Performs audit fieldwork to include utility analysis review, rent calculation review, and general file compliance.
- Assists department staff with training or training materials, as applicable, in the coordination of the department's quality control activities.
- Develops concise and professional reports for senior management, which summarizes the data, the scope of review, findings/corrective actions, and observations/recommendations.
- Develops appropriate corrective actions/recommendations and solicits adequate and timely response to audit findings/observations. Conducts follow-up audits to determine that corrective actions/recommendations have been implemented.
- Develops and implements best practices for continuous improvement, and possible solutions in response to audit findings, such as drafting standard operating procedures, forms, automated reporting tools, etc.
Knowledge, Skills, and Abilities Good knowledge of housing programs and regulations. Knowledge of local, state and federal regulations and practices related to housing and PHAs. Considerable knowledge of HUD regulations, policies, procedures, and calculations. Skill in analysis and evaluation of internal controls and management procedures. Skills in operation of general office equipment and computer equipment. Ability to establish and maintain database information. Ability to prioritize work assignments to meet required deadlines. Ability to work independently and under pressure. Ability to express oneself clearly and concisely both orally and in writing, and to maintain records. Bondable Valid West Virginia driver's license Minimum Qualifications Four (4) years of work experience in HUD Programs and calculations, and One (1) year of experience in quality control procedures and audits practices. Proficient in Microsoft programs. Valid West Virginia driver's license and be eligible for coverage under the MHA fleet auto insurance. Preferred Qualifications Four (4) years of progressive work experience in HUD Programs and/or rent calculations. Housing Choice Voucher knowledge as it pertains to compliance and regulatory requirements Supervisory Controls The employee has no supervisory responsibilities. Routine duties are initiated by the employee without supervisory direction, and instructions to the employee may be general or specific in nature. Problems or situations not covered by instructions are usually referred to the supervisor for resolution. Physical Demands / Work Environment Work is principally sedentary, but may involve some physical exertion, such as kneeling, crouching, or lifting to obtain files and records, and eye strain from working with computers and other office equipment. Work involves the normal risks and discomforts associated with an office environment but are usually in an area that is adequately cooled, heated, lighted, and ventilated. Position requires the need to sit, stand, bend and/or stretch for extended periods. Requires lifting, carrying and/or pushing up to 10 pounds. Occasional travel to various work locations in all weather conditions. Frequent repetitive hand movement (e.g., typing).
Mental and Physical Abilities Critical Thinking & Analysis:
Ability to dissect complex legal texts, regulatory frameworks, and business operations to identify potential risks.
Ethical Integrity:
A strong moral compass to uphold standards, even when faced with pressure to cut corners. Attention to
Detail:
Meticulousness in auditing, reviewing contracts, and spotting discrepancies in data.
Problem-Solving:
Capability to design practical, actionable solutions that satisfy regulatory requirements without crippling business efficiency..
Sedentary Endurance :
Ability to remain focused while sitting for extended periods at a desk, looking at computer monitors. . Working Conditions Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Work Location:
In person
