Manager, Card Services

Manager, Card Services Clifton, NJ Job Details $73,700 - $125,800 a year 1 day ago Qualifications Strategic management Operations management Financial transaction processing Vendor management Bachelor's degree in finance Regulatory compliance Bachelor's degree in business Risk mitigation strategy implementation Compliance management implementation Finance High school diploma or GED Mergers & acquisitions Policy & process development Project management Bachelor's degree Fraud prevention and detection Banking product expertise Senior level Financial audit management Cross-functional collaboration Business Cross-functional team management Leadership Communication skills Financial compliance experience in banks Trade settlement Cross-functional communication Product lifecycle management Full Job Description Responsibilities include but are not limited to: Oversee end-to-end card program operations, including issuance, transaction processing, and lifecycle management for debit, credit and prepaid portfolios. Develop and implement risk management policies, monitor for fraud, and ensure adherence to federal regulations and card network rules in conjunction with vendor and internal fraud and product management departments. Develop expert-level user skills for systems related to the job function. Provide subject matter expertise for card products within assigned scope such as debit cards, credit cards, international cards. Provide effective design and oversight of department procedures and functions. Review functions. Review current procedures to ensure completeness, effectiveness and efficiency and recommend changes as needed. Ensure compliance with all regulatory and processor requirements related to debit/credit card products. Manage internal and external audits when required. Manage periodic federal and card network reporting requirements.

Requirements:

Required Skills:

Advanced understanding of the end-to-end card product life cycle management, including transaction flows authorization, clearing, settlement and chargebacks. Experience with mergers & acquisitions, including card product/service transformations and processor or brand conversions. Expertise in federal and state regulations as they apply to regulated debit card programs and commercial credit cards. In depth knowledge of and network operating rules and requirements related to card operations. Knowledge of basic rules and regulations relates to Deposit Operations. Knowledge of Bank operational policies and procedures. Expertise in leading geographically dispersed building teams. Ability to partner and collaborate with Expertise in managing cross-functional teams including vendors, stakeholders, and bank personnel and developing related Expertise in building/maintaining comprehensive processes and procedures. Excellent communication and leadership skills. Ability to solve problems, troubleshoot, and handle high stress situations. Proficiency with card management systems, payment networks, network rules, and digital wallet technology. Be well organized, a team player, motivated and flexible with working hours. Individuals must be able to work independently, have strong leadership and project management skills, have the ability to prioritize work and perform well in a high-volume environment.

Required Experience:

High School Diploma or GED and a minimum of 7 years within a financial industry in credit/debit card operations.

Preferred Experience:

Bachelor's degree in finance, business, or a related field. Experience with Visa, MasterCard, NYCE, FIS card processing.

Additional Details :

At Valley Bank, we believe in people's growth potential. We invest in it. We protect it. We focus it. For nearly 100 years, we've been the Bank that clients from every industry turn to for our expertise, strategies, and advice-building the kind of trust that can fuel every goal. We are the leading relationship bank built for growth-with over $60 billion in assets, 3,800 experts, and more than 200 consumer branches and commercial banking offices in communities across the US. At Valley, we're all driven by an ambition that goes deeper than just having a job. That's why when you work for us, we make it our goal to help you focus on what drives you-working to turn your passions and strengths into assets you can use to propel your ambitions and build the professional legacy you want. Because when we say we're a relationship bank built for growth, that's not just reserved for our clients-that includes all our associates as well. The Manager of Card Services is responsible for the strategic leadership, end-to-end operational management, risk oversight, and support of assigned staff for debit, credit, and prepaid card administration daily activities within the Card Services department. This role ensures efficient processing across the full card cycle, compliance, fraud mitigation, vendor performance, and exceptional customer experience across all card-related functions. Pay Transparency In order to support the Fair Compensation Strategy by the US Govt., HR Dept., clients are required to adhere to "Pay Transparency Law"; in the impacted states; that have mandated the employers to list the salary ranges in Job advertisements or postings for job opportunities and Job promotions.