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Credit Manager
Job
Robert Half
Salt Lake City, UT (In Person)
Full-Time
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Job Description
Description We are looking for an experienced Credit Manager to guide the credit and accounts receivable strategy for a wholesale distribution business with operations in Salt Lake City, Utah. This role will lead a multi-site function, strengthen collection performance, and help protect the organization from unnecessary credit exposure. The ideal candidate brings strong commercial credit judgment, leadership experience, and a track record of improving processes in a complex operating environment.
Responsibilities:
- Direct credit and accounts receivable activities that support a network of 30 warehouse locations, ensuring consistency and strong financial control across sites.
- Lead, coach, and develop a team of 10 credit and AR professionals, setting clear expectations and building a high-performing department.
- Create, refine, and uphold credit standards, approval practices, and exposure controls to support sound decision-making and minimize risk.
- Work closely with leaders in sales, operations, and finance to support business growth while maintaining disciplined credit management.
- Review aging trends, collection results, customer deductions, and dispute activity to improve recovery rates and shorten outstanding balances.
- Drive operational enhancements by introducing better workflows, automation opportunities, and practical best practices within the AR and credit function.
- Assess customer portfolios and financial data to identify risk patterns and recommend actions that strengthen cash flow and overall credit performance.
- Oversee customer credit evaluations, account setup reviews, and ongoing analysis to support effective onboarding and account management.
- Maintain compliance with company policies and internal control expectations, including oversight of process updates that affect AR and credit operations. Requirements
- At least 5 years of experience in commercial credit, collections, or accounts receivable leadership roles.
- Proven background managing credit and collection activities within a large, multi-location organization.
- Strong knowledge of commercial credit analysis, credit approvals, and risk assessment principles.
- Demonstrated ability to lead and develop teams while improving accountability and performance.
- Experience partnering with cross-functional stakeholders to resolve issues and support business objectives.
- Solid understanding of accounts receivable metrics, aging analysis, dispute management, and cash flow improvement strategies.
- Strong analytical, decision-making, and communication skills in a fast-paced business environment.