Fraud Manager-Ford Credit Bank

We made history and now we work to transform the future - for our customers, our communities and our families. You'll see your work on the road every day, helping people move freely and pursue their dreams. At Ford, you can build more than vehicles. Come build what matters. The Ford Motor Credit Company team helps put people behind the wheels of great Ford and Lincoln vehicles. By partnering with dealerships, we provide financing, personalized service and professional expertise to thousands of dealers and millions of customers in over one hundred countries around the world. In this position... The Deposit Operations team at Ford Credit Bank is a critical "First Line of Defense" group dedicated to maintaining the integrity and stability of our de novo operations. Our team ensures that the Bank's growth is supported by a robust control environment, precise procedural documentation, and insightful data analytics. We value proactive risk management, technical accuracy, and continuous improvement. We work hand-in-hand with the broader Risk and Compliance teams to identify potential gaps, automate oversight, and ensure that our processes are both efficient and fully compliant with evolving regulatory standards. About Ford Ford Credit Bank (the "Bank"), a de novo Utah industrial bank headquartered in Salt Lake City, Utah, will create innovative and simplified banking solutions to help customers across the country finance the purchase of new Ford vehicles, parts, accessories, and software and earn competitive rates on FDIC-insured savings accounts and certificates of deposit. The Bank will be a direct and wholly owned subsidiary of Ford Motor Credit Company ("Ford Credit"), an indirect wholly owned subsidiary of Ford Motor Company ("Ford"). The Bank is designed to be a leading financial institution committed to upholding the highest standards of integrity, ethics, and regulatory compliance. We serve our customers with a wide range of financial products and services, driven by a culture of trust and excellence. The people of Ford Motor Credit Company have a 60-year commitment to helping put people behind the wheels of great Ford and Lincoln vehicles. By partnering with dealerships, we provide financing, personalized service, and professional expertise to five thousand dealers and more than four million customers in over 100 countries around the world. If you're customer-focused, driven and seeking the opportunity to experience exciting challenges and growth, look no further. Come help build a better world, where every person is free to move and pursue their dreams. Ford Motor Company was built on the belief that freedom of movement drives human progress. It's a belief that has fueled our passion to create great cars and trucks. And today, it drives our commitment to become the world's most trusted mobility company, designing vehicles for a smart world that helps people move more safely, confidently, and freely. Ford is experiencing significant business transformation in an ever-changing digital world. We are dedicated to delivering distinctive products and solutions, having an "always on" relationship with customers and continuously improving our user experience. The Team The Deposit Operations team at Ford Credit Bank is a critical "First Line of Defense" group dedicated to maintaining the integrity and stability of our de novo operations. Our team ensures that the Bank's growth is supported by a robust control environment, precise procedural documentation, and insightful data analytics. We value proactive risk management, technical accuracy, and continuous improvement. We work hand-in-hand with the broader Risk and Compliance teams to identify potential gaps, automate oversight, and ensure that our processes are both efficient and fully compliant with evolving regulatory standards. The Position The Fraud Manager reports directly to the Director of Deposits and plays a critical leadership role in executing the operational and detection strategy for the bank's fraud prevention program. This position is responsible for the day-to-day management of fraud detections, including confirming fraud types, customer remediation, and the recovery of funds. The Manager will lead a team of analysts to mitigate fraud risk and losses across account onboarding and payment rails, ensuring service level adherence and positive customer experience. This role involves close collaboration with Operations, Technology, Risk, and Compliance teams to develop controls that protect the Bank's de novo operations.