Assistant Credit Manager

Description We are looking for an Assistant Credit Manager to support credit and collections operations in Seattle, Washington. This role combines customer account oversight, accounts receivable coordination, and team support to help maintain timely payments and accurate account records. The ideal candidate brings sound judgment, strong communication skills, and the ability to work across departments while delivering a high standard of service.

Responsibilities:

• Manage overdue commercial accounts by contacting customers, following up on outstanding balances, and driving timely resolution of unpaid invoices.
• Authorize order releases in alignment with account status and established credit practices.
• Handle credit card and other approved customer payments through an external payment processing platform with accuracy and attention to detail.
• Partner with customers and internal teams to investigate and resolve receivable discrepancies, including short payments, deductions, and account reconciliation concerns.
• Provide backup support for complete job account setup activities in accordance with company procedures.
• Prepare lien waivers, respond to credit reference requests, and maintain supporting documentation for account-related needs.
• Assist with accounts receivable backup duties such as cash application, deposit processing, credit application review, new account entry, and ongoing account updates.
• Support the Credit Manager with hiring coordination, employee onboarding and training, and day-to-day departmental coverage when needed.
• Contribute to special assignments and adapt to multiple business systems to help maintain continuity across the credit function.

The salary range for this position is $80,000 to $88,000.

Benefits:

Medical/Dental/Vision Life and AD& D insurance 401k with match 2 weeks PTO 6 paid holidays Requirements

• Experience in commercial credit and collections, with the ability to manage delinquent accounts professionally and effectively.
• Working knowledge of accounts receivable processes, including cash posting, payment processing, and account maintenance.
• Ability to assess account standing and support credit-related decisions using sound judgment and attention to detail.
• Familiarity with resolving billing issues such as deductions, short pays, and account reconciliation discrepancies.
• Strong customer service and communication skills, with the ability to collaborate effectively across departments.
• Comfortable learning and using multiple systems and third-party payment tools.
• Organized and dependable, with the ability to handle confidential information and manage competing priorities.

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