Credit and Collections Specialist

Job Title:

Credit and Collections Specialist Summary:

The Credit and Collections Specialist is responsible for timely and accurate application of customer payments and managing the full Accounts Receivable (AR) cycle. This role supports collections, credit risk management, and account reconciliation for a portfolio that may include high-profile or national accounts.

Key Responsibilities:

Perform daily collection calls and manage inbound/outbound collection activity. Communicate with internal teams, customers, and sales representatives to resolve payment issues. Reconcile accounts, including short payments, unapplied cash, and aged receivables. Run and analyze aging and credit reports; escalate problem accounts as needed. Assess credit risk, assign credit limits, and evaluate financial data (e.g., D&B reports, trade references). Support cash application accuracy and identify discrepancies for resolution.

Qualifications:

Strong knowledge of the AR cycle Excellent communication and analytical skills Experience working with high-volume or complex accounts preferred