Dual Credit Advisor- Student Support Specialist III

496439 Lexington Staff Full-time Closing at: May 26 2026•23:55 EDT Bluegrass Community & Technical College

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Title:

Dual Credit Advisor•

Student Support Specialist III Salary Range:

$$3,490•$4,363 per month

Contract Term Length:

12

Months Standard Hours:

37.5

Work Location:

On-Site FLSA Status:

Non-Exempt College:

Bluegrass Community & Technical College Campus Location:

Bluegrass C&TC•

Leestown Campus Department:

Academics, & Student Services Total Rewards Bluegrass Community & Technical College offers a competitive benefits package and an attractive work environment that supports excellence, innovation, and creativity, including: Exceptional health care, vision, and dental coverage for you and your family Tuition reimbursement/waiver for you, your spouse, and dependents 403(b) retirement plan: a 5% employee contribution receives a 10% employer match Vacation/Sick Time Work-Life Balance 9.5 Paid Holidays 2 Weeks Institutional Closing Pay (Last 2 weeks of December) for qualifying positions Employee Assistance Program Job Summary The Dual Credit Advisor serves as liaison to secondary schools for articulated credit, the Bluegrass College Academy, dual credit, and dual enrollment. Working collaboratively with the Dual Credit Director, high school Guidance Counselors, and Dual Credit Instructors, the Dual Credit Advisor assists in recruitment, application, advising, registration, and matriculation of dual credit students. The Advisor provides information to dual credit students about various college resources, monitors academic progress, provides individualized and group academic advising/guidance, and facilitates matriculation after high school graduation. In addition, the Advisor assists students with understanding college procedures and policies and responds to questions from students, parents, high school guidance counselors, dual credit instructors, as well as other interested parties. The Dual Credit Advisor reports to the Director of Dual Credit.

Job Duties:

Provide academic advising to new, returning, assigned, and prospective dual credit students and include appropriate documentation and concise notes of student interactions, referrals, resources, and interventions. Assist with BCTC orientation for dual credit students to ensure they receive necessary information as related to placement testing, dual credit scholarships, college resources and services, policies, and procedures. Ensure seamless onboarding for dual credit students by affirming student eligibility and enrolling eligibility students in approved dual credit courses. Create an academic plan for dual credit students and provide ongoing support throughout the semester to include personalized communications and prompts, one-on-one meetings to identify barriers to academic success, and assist in developing plans to overcome these barriers to reach established student goals. Collaborate with Dual Credit Director to facilitate establishment of KCTCS User Accounts for Dual Credit instructors. Confirm approved dual credit course list and instructors for each assigned high school with Dual Credit Director prior to semester start. Work collaboratively with Admissions, Records Office, the Business Office to ensure accurate and timely application entry and processing, registration, and billing for OC students. Assist with processing dual credit waivers and scholarships. Assist with dual credit roster verification and final grade submission. Work collaboratively with the Dual Credit team to increase dual credit student enrollment, retention, credential completion, matriculation to BCTC, and/or successful transfer. Provide a supportive environment for all students. Conduct regular communication with dual credit students, high school guidance counselors, and dual credit instructors through various means such as e-mail, phone, classroom visits, video appointments (Teams, etc.), text, and face-to-face conversation. Participate in targeted outreach plans for dual credit students including email, texting campaigns, social media, etc. Refer and/or assist students with navigating both college services and community services and resources when appropriate. These referrals include interventions to address mental health issues, disability support services, food or housing insecurities, financial aid assistance, and more. Assist in scheduling appointments with these resources when necessary. Other duties as assigned.

Minimum Qualifications:

Bachelor's degree (Education, Counseling, or related field) and four (4) years related experience, or equivalent.

Preferred Qualifications:

Bachelor's degree (Education, Counseling, or related field) and six (6) years related experience, or equivalent.

Additional Skills Requested:

Excellent interpersonal and communication skills Record of successful experience as community college advisor or instructor Demonstrated ability to work effectively and collaboratively with others Strong computer skills and the ability to work in a fast-paced environment Strong work ethic Personal and professional integrity Commitment to mission of comprehensive community college Employee Rights•Employee Polygraph Protection Act Equal Opportunity Employer•The Kentucky Community and Technical College System is an equal educational and employment opportunity institution.