Clerk - Refund, Cash & Credits for Central Admin in NE Portland

Clerk - Refund, Cash & Credits for Central Admin in NE Portland The Oregon Clinic

PC - 3.4

Portland, OR Job Details Part-time | Full-time $19.91 - $26.93 an hour 1 day ago Benefits Wellness program Commuter assistance Paid holidays Health insurance Dental insurance 401(k) Flexible spending account Paid time off Employee discount Prescription drug insurance Pet insurance Qualifications Collaborate with healthcare professionals Record keeping Customer communication Electronic health records (EHR) management Medical office experience Patient safety Medical administrative support Front desk Patient interaction Clerical experience Managing patient records Documentation review Entry level Full Job Description Make an Impact at The Oregon Clinic! Premium Benefits, Competitive Pay, and Inspiring Purpose Join us at The Oregon Clinic as a full-time Clerk - Refund, Cash & Credits. This position will be 100% on-site. Work alongside a collaborative team of patient-focused colleagues in our thriving Central Administration office. Every person at TOC makes a difference in our mission of delivering world-class care with kindness and empathy. As a member of our team, you have the opportunity to make a valuable impact within the local community and our ecosystem of care. By providing patients and internal and external stakeholders with a consistent, efficient, and easy experience, you'll help ensure that patients at The Oregon Clinic receive the highest value care tailored to their needs. Using excellent customer service and communications skills, your primary duties in this role include: Responsible for reviewing and dispersing lockbox correspondence and providing regular back-up coverage for the central front desk (about 8-9 hours per week). Assist with the returned refund check process, occasionally call payers to track down missing EOBs, and help with weekly deposits. Ensures medical documents are organized, accurate, and complete. Manages correspondence and returned checks in a timely manner within 7 days of printing or request. Supports the refunds team by matching documentation with checks and mailing them out within 2 business days. Updating records as needed. Other duties as assigned.

Salary:

Hiring range, based on experience and credentials: $19.91 - $26.93 per hour.

Workdays:

This role is located in the Central Administration Office. This position will be 100% on-site. Typical hours are Monday-Friday, (8:00 am-4:30 pm). Qualifications that support success in this role are based on education, experience and values including: Minimum of one (1) year of previous Medical Office or Clerk experience is strongly preferred. Prior Electronic Medical Record (EMR) EPIC experience is preferred. OnBase Scanning experience is preferred. Advanced organizational and attention to detail skills. Demonstrated ability to initiate, work independently, and effectively multitask. Excellent attendance and work ethic. Positive attitude and desire to be a team player. Ability to communicate professionally and effectively with patients, physicians and other team members. A commitment to patient-focused care, privacy, and safety. This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve. Make an impact in patient-focused healthcare. Look forward to coming to work and feel good about the work you do - apply today!

Premium Benefits:

Healthcare:

Employee is 100% covered

Medical, Dental, and Prescription Insurance Financial Wellbeing:

Generous 401(k) plan and Flexible Spending Account options

Work-Life Balance:

Paid Time Off plus 9 paid holidays annually

Wellness Support:

Robust wellness program and employee assistance services

Commuter Benefits:

70% of Tri-Met transit pass covered

Additional Perks:

Employee discounts and optional benefits like Pet Insurance Patients and peers recognize The Oregon Clinic as a top regional healthcare provider and employer.

We are:

Guided by our values of dedicating to excellence, compassionate and joyful connection, inclusive collaboration, listening humbly, and leading with integrity. The largest physician-owned, multi-specialty medical and surgical practice in Oregon with a team of 1,500 team members across 30 specialties and our business office. Dedicated to providing the highest value care tailored to the needs of each unique patient. Proud to be consistently ranked by our employees as a Top 10 Workplace by The Oregonian .

Our Commitments:

Diversity, Equity, & Inclusion:

We are more than an Equal Opportunity Employer. We welcome and embrace differences and a diversity of backgrounds. Our goal is for patients, physicians, and team members to see and feel diversity, equity, safety, and inclusion in all aspects of their interactions with TOC clinics and administration.

A safe workplace:

We are an alcohol and drug-free workplace for the safety of our patients and employees. Offers are contingent on successful completion of drug and background screenings.