Senior Credit Product Specialist

Hiring:

Senior Credit Product Specialist (Credit Card - Product & Onboarding)

Location:

Oakland, CA - Hybrid (3 days/week)

Hire Type:

Full-Time Permanent (No Contract)

Needed:

Banking / FinTech background

Role Summary:

This role is responsible for supporting the design and implementation of credit card products, including onboarding, account management, customer experience, and product requirements, ensuring alignment across business, technology, and operations.

Key Responsibilities:

Support development of credit card product features and lifecycle design Manage onboarding and account management frameworks Review and maintain Product Requirement Documents (PRDs) Bring SME expertise in Credit Product launch and enablement, including legal and compliance areas Assist the execution team around prioritization and feature/product-level controls and guardrails Define backend data requirements, including data capture, storage, and usage Establish customer communication flows (notifications, servicing, alerts) Coordinate integration with customer support portal Collaborate with technology and controls teams to ensure smooth product implementation Support product build activities and ensure alignment with overall product strategy

Required Skills & Experience:

At least 12 years of experience in credit risk products, particularly in credit cards/commercial cards Strong understanding of onboarding, servicing, and account lifecycle Experience creating and managing PRDs Strong track record of delivering against established goals and roadmaps Ability to translate business requirements into detailed product specifications Experience working with cross-functional teams including technology, operations, and compliance Analytical mindset with exposure to data and reporting tools