Loss Mitigation Collections Rep.

Location:

Tempe, AZ (On-site, Rio Salado Pkwy & Loop 101)

Pay:

$22/hour

Employment Type:

Full-Time Temp to

Hire Industry:

Mortgage & Financial ServicesAbout the RoleRobert Half is partnering with a rapidly growing national mortgage and financial services company in Tempe to hire multiple Loss Mitigation Collectors roles. The role is 100% on-site in a modern, high-volume outbound call center environment.

In this role your will be responsible for outbound consumer collections calls to any mortgage customer who is 60 days or more past due on their payments. The role will require you to communicate payment options that are required to get the customer back in good standing on their loan.

A qualified candidate will be confident in making outbound calls and comfortable having direct but professional conversations related to the customer' current financial situation and realistic solutions. The company is willing and able to teach individuals with any past phone-based customer care experience. Past experience working in collections or mortgage is a plus but not required. ScheduleFull-time

• 40 hours/weekMonday-Friday schedules:

Spring/Summer:

9:00 AM

• 6:00

PM and Fall/Winter:

10:00 AM

• 7:00 PM Monthly Saturday rotation (One Saturday per month):

Spring/Summer:

7:00 AM

• 11:00

AM Fall/Winter:

8:00 AM

• 12:00 PMTraining
• 5 weeks paid classroom and on the floor training Why This Opportunity?
• Entry point into a stable and growing mortgage and financial services field
• Structured training and development
• Consistent full-time hours and long-term career path potential with promotions available to proven performers.