Credit Verification Representative

Credit Verification Representative#26-15144 $20.98-$21.68 per hour Garden Grove, CA All On-site Job Description Our client, is a Mortgage and Real Estate Services company, is looking for a Credit Verification Representative for their Garden Grove, CA location.

Responsibilities:

The Credit Analyst is responsible for conducting credit investigations and analyzing credit information pertaining to loans. In addition, to verifying and updating credit information as requested by clients in support of the mortgage underwriting process, provides operational support to the production team through the course of the credit report supplement process. Customer problem resolution via the telephone Inbound consumer and client calls Word processing, including general correspondence and data entry Interface with customers regarding inquiries and complaints Effectively research internet for documentation to assist with verification requests Analyze credit files to determine cause of missing data, changes to credit data

Requirements:

Credit Experience Call Center Experience Mortgage Experience preferred Must be PC literate with basic office skills. Basic typing (25 wpm) Possess effective written/verbal communication skills and strong customer service skills (a thorough - understanding of customer satisfaction.) Credit reporting, loan servicing, mortgage banking, and/or call center background High school diploma. Bachelor's degree preferred. ICONMA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to any status protected by applicable law.