Member Relationship Specialist I (HILO)

Hawaii Community Federal Credit Union (HCFCU)is looking for multiple qualified candidates to fill our open Member Relationship Specialist (MRS) positions at the Hilo branch.

Duties:

Opens accounts for members, researches and resolves issues, and professionally handles members' questions and concerns. Ensures proper processing of IRA transactions, including the posting of IRA certificate withdrawals, mailing of all documents necessary to effect Required Minimum Distributions. Provides informational services to members depending on their needs and cross sells the appropriate products, services and programs of the Credit Union. Works closely with the Loan Officer to receive and process loan applications; as well as to respond to members on all inquiries regarding rates, terms, requirements and other features for all loan products.

Qualifications:

High school graduate / GED equivalent with two 2 to 3 years of experience in a bank or credit union or other financial related work experience. Customer account management and experience with fostering strong relationships is preferred. Proficient in computer systems, word processing and spreadsheet programs. Our position is structured on two levels depending on experience MRS I = $41,000 - $59,000 MRSII = $46,000 - $65,000

Job Type:

Full-time Pay:

$41,000.00 - $59,000.00 per year

Benefits:

401(k) matching Dental insurance Employee assistance program Flexible spending account Health insurance Life insurance Opportunities for advancement Paid time off Referral program Vision insurance Wellness program

Experience:

Banking:

2 years (Required) Customer relationship management: 2 years (Required)

Lending :

1 year (Preferred)

Work Location:

In person