Associate Credit Representative - Contingent

Title :

Associate Credit Representative Location :

Naperville, IL Job Type :

Contract (8 Months)

Compensation :

$ 25-28/hour

Industry:

Chemical Manufacturing - About the Role Our firm is partnering with a global leader in water, hygiene, and energy technologies to support their commercial credit and collections operations. This organization works with customers across food, healthcare, hospitality, and industrial sectors, helping them operate more safely, efficiently, and sustainably. We are seeking an Associate Credit Representative to support business-to-business (B2B) collections efforts. This role is ideal for a motivated professional with commercial collections experience who enjoys problem-solving, customer interaction, and account reconciliation. Job Description As an Associate Credit Representative, you will be responsible for managing assigned customer accounts, resolving past-due balances, and partnering with internal teams to address invoicing and payment issues. Success in this role requires professionalism, persistence, and the ability to work independently after completing training. Key Responsibilities Contact customers regarding past-due balances via phone and email Research, reconcile, and resolve debit/credit discrepancies and payment issues Listen to customer concerns, identify invoicing issues, and clearly document findings Communicate account issues and resolutions to internal stakeholders Maintain accurate records of collection activity and customer interactions Handle difficult or upset customers professionally and tactfully Independently drive resolution of delinquent balances after training completion

Qualifications Required Qualifications:

2-5 years of commercial (B2B) collections experience Accounting knowledge sufficient to research debits, credits, and customer payments Strong self-motivation and ability to work independently after training Basic proficiency in Microsoft Excel, including statement reconciliation Excellent verbal and written communication skills Strong documentation, organization, and time management skills Ability to work collaboratively in a professional office environment High school diploma or

GED Preferred Qualifications:

Experience using SAP in a credit, accounting, or collections environment Experience with GetPaid or similar automated collections software College coursework or degree in accounting, finance, or a related field Benefits Dahl Consulting is proud to offer a comprehensive benefits package to eligible employees that will allow you to choose the best coverage to meet your family's needs. For details, please review the

DAHL Benefits Summary:

https://www.dahlconsulting.com/benefits-w2fta/. How to Apply Take the first step on your new career path! To submit yourself for consideration for this role, simply click the apply button and complete our mobile-friendly online application. Once we've reviewed your application details, a recruiter will reach out to you with next steps! Equal Opportunity Statement As an equal opportunity employer, Dahl Consulting welcomes candidates of all backgrounds and experiences to apply. If this position sounds like the right opportunity for you, we encourage you to take the next step and connect with us. We look forward to meeting you! #AF.Indeed #LI-KJ1 #LI-Onsite #ZR