Consumer Loan Specialist

Consumer Loan Servicing Specialist Back‑Office Operations | Intermediate Level Position Overview The Consumer Loan Servicing Specialist supports critical back‑office loan operations by processing post‑origination changes and providing servicing support to frontline teams. This role focuses on accuracy, compliance, and timely execution of loan updates related to bankruptcies, product claims, purchases, cancellations, and loan modifications. This is a behind‑the‑scenes role ideal for individuals with financial services or banking experience who excel in administrative processing, data accuracy, and cross‑department collaboration. Key Responsibilities Support Consumer Loan Servicing team in achieving department service and performance goals Process bankruptcy‑related requests including filing notifications, proof of claims, reaffirmations, and other account maintenance activities Prepare documentation and update loan records for approved loan modifications, balloons, extensions, and related changes Coordinate and communicate with third‑party partners regarding bankruptcy matters and loan product claims, purchases, and cancellations Provide timely problem‑solving support to frontline departments via email and Microsoft Teams Review, sort, and file incoming mail related to loan imaging and documentation Respond to internal inquiries regarding loan products, policies, and procedures Contribute to a positive member experience through accuracy, collaboration, and service excellence Consistently meet or exceed established service level agreements (SLAs) Required Skills & Experience with back‑office or loan servicing experience Prior experience as a bank teller, loan clerk, or loan servicing specialist Strong data entry and administrative processing skills Solid understanding of consumer loan operations and bank processes Proficiency with computer systems; experience with Salesforce and Microsoft Office Suite preferred Clear and professional written and verbal communication skills Preferred Qualifications Experience supporting insurance‑related loan products or loan product servicing Familiarity with product claims, purchases, and cancellations Soft Skills & Work Style Fast learner with the ability to adapt quickly to new processes Thrives in a fast‑paced, high‑volume environment Demonstrates initiative and attention to detail Self‑sufficient with strong time‑management skills Collaborative team player with a service‑oriented mindset Experience Level Intermediate Job Type & Location This is a Contract position based out of Vernon Hills, IL. Pay and Benefits The pay range for this position is $23.00 - $23.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Vernon Hills,IL.

Application Deadline This position is anticipated to close on May 4, 2026. h4>

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.