Consumer Loan Specialist

Position Overview The Consumer Loan Specialist role focuses on back-end loan servicing and processing , supporting frontline teams by managing post-origination loan changes and providing full support for loan product claims, purchases, and cancellations. This role plays a key part in ensuring accurate loan maintenance while delivering a high-quality internal and member experience. Key Responsibilities Support the Consumer Loan Servicing team in achieving departmental goals Process bankruptcy-related account maintenance, including filing notifications, proofs of claim, reaffirmations, and related requests Prepare documentation and update loan records for approved changes such as modifications, balloon payments, and extension agreements Communicate and coordinate with third-party partners regarding bankruptcies, product claims, purchases, and cancellations Provide timely guidance and problem-solving support to frontline departments via email and Microsoft Teams Review, sort, and file on-site mail related to document imaging Answer questions regarding loan products, policies, and procedures Collaborate with team members to deliver the best possible member experience Meet or exceed established service level standards Required Qualifications Experience in financial services, preferably in a back-office or loan servicing environment Experience as a bank teller, loan clerk, or similar role Strong understanding of loan servicing processes Proficient computer skills, ideally including Salesforce and Microsoft Office Suite Strong written and verbal communication skills Preferred Qualifications Experience supporting insurance-related loan products Exposure to loan product servicing, claims, or cancellations Soft Skills & Competencies Quick learner with the ability to adapt in a fast-paced environment Demonstrates initiative and accountability Self-sufficient and able to manage tasks independently Strong attention to detail and organizational skills Job Type & Location This is a Contract position based out of Vernon Hills, IL. Pay and Benefits The pay range for this position is $23.00 - $23.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Vernon Hills,IL.

Application Deadline This position is anticipated to close on Apr 22, 2026. h4>

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.