Consumer Loan Specialist

Job Title:

Consumer Loan Servicing Specialist Job Summary The Consumer Loan Servicing Specialist plays a critical behind-the-scenes role supporting loan operations and frontline teams. This position focuses on processing post-origination loan changes and providing end-to-end support for product claims, purchases, and cancellations. The ideal candidate is detail-oriented, fast-paced, and comfortable working in a back-office financial services environment. Key Responsibilities Support Consumer Loan Servicing in achieving departmental goals and service level standards. Process bankruptcy-related requests, including filing notifications, proofs of claim, reaffirmations, and other related account maintenance. Prepare documentation and update loan records for approved modifications, balloon payments, and extension agreements. Coordinate and communicate with third-party partners regarding bankruptcy matters and loan product claims, purchases, and cancellations. Provide timely guidance and problem-solving support to frontline staff via email and Microsoft Teams. Review, sort, and file incoming on-site mail related to document imaging. Respond to internal inquiries related to loan products, policies, and procedures. Collaborate with team members to deliver a best-in-class member experience. Meet or exceed established productivity and quality benchmarks. Required Skills & Qualifications Technical & Professional Skills Strong data entry and administrative support experience Consumer loan servicing or back-office financial services experience Proficiency with Microsoft Office Suite; experience with Salesforce is a plus High attention to detail and accuracy Excellent written and verbal communication skills Relevant Experience Financial services or banking environment Prior experience as a bank teller, loan clerk, or loan servicing specialist Experience supporting loan servicing processes Preferred Qualifications (Nice to Have) Experience with loan-related insurance products or product servicing Familiarity with bankruptcy or claims processing Soft Skills & Attributes Quick learner who adapts well to change Thrives in a fast-paced, deadline-driven environment Demonstrates initiative and accountability Able to work independently with minimal supervision Strong team player with a proactive mindset Experience Level Intermediate Job Type & Location This is a Contract position based out of Vernon Hills, IL. Pay and Benefits The pay range for this position is $23.00 - $23.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Vernon Hills,IL.

Application Deadline This position is anticipated to close on Apr 22, 2026. h4>

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.