Consumer Loan Specialist

Are you detail-driven and thrive behind the scenes making sure everything runs smoothly? As a Consumer Loan Servicing Specialist , you'll play a critical role in supporting frontline teams by managing post-origination loan activity and ensuring accuracy across loan servicing processes. This is a back-office role ideal for someone who enjoys problem-solving, collaboration, and operational excellence. What You'll Do Support Department Success Contribute to team goals by delivering accurate, timely loan servicing support across multiple functions. Manage Loan Servicing & Account Maintenance Process filing notifications, proofs of claim, reaffirmations, and other account maintenance related to bankruptcies. Prepare documentation and update loan records for approved changes such as modifications, balloon payments, and extension agreements. Handle Product & Insurance-Related Requests Support product claims, purchases, and cancellations, including coordination with third-party partners. Be a Trusted Internal Resource Partner with frontline teams to provide guidance, answer questions, and resolve issues efficiently via email and Microsoft Teams. Ensure Accurate Records & Imaging Review, sort, and file incoming mail and documents related to imaging and loan records. Deliver a Strong Member Experience Answer questions related to products, policies, and procedures while supporting a seamless member experience. Consistently meet or exceed service level standards. What We're Looking For Experience & Technical Skills Financial services or back-office experience preferred Background as a bank teller, loan clerk, or in loan servicing Strong computer skills; experience with Salesforce and Microsoft Office Suite is a plus Clear and professional written and verbal communication skills Nice to Have Experience supporting insurance-related loan products or loan product servicing Skills That Set You Apart Quick learner who adapts easily to change Comfortable working in fast-paced, deadline-driven environments Demonstrates initiative and ownership of work Self-sufficient, organized, and detail-oriented Collaborative team player with a problem-solving mindset Why This Role Matters Your work ensures that loan changes, documentation, and servicing activities are handled accurately and efficiently—making it easier for frontline teams to support members and for the organization to deliver a consistent, high-quality experience. Job Type & Location This is a Contract position based out of Vernon Hills, IL. Pay and Benefits The pay range for this position is $23.00 - $23.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Vernon Hills,IL.

Application Deadline This position is anticipated to close on Apr 24, 2026. h4>

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.