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Loan Servicing Specialist - FlexStaff

Job

NLX

Baltimore, MD (In Person)

$50,960 Salary, Full-Time

Posted 3 weeks ago (Updated 2 weeks ago) • Actively hiring

Expires 6/24/2026

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Job Description

Loan Servicing Specialist
  • FlexStaff Req Number 189456FlexStaff is hiring several temporary employees for our client, a leading federal credit union, located in Baltimore, Maryland to work in their Loan Servicing department.
As a temporary member of the team, you will assist with their lease volume due to growth in vehicle leases that are currently being financed through the credit union . This role is 100% on-site in the office.

Job Overview
  • This assignment will be for approximately 6 months
  • It is 100% onsite M-F in their Baltimore, Maryland office
  • A good amount of the role would be managing high call volume
  • Loan and/or Lease experience is required ,as well as professional phone and customer service/ call center experience
  • This is an hourly role with a pay range of $23-26/hourResponsibilities
  • Process and support all types of consumer lease maintenance requests in accordance with established policies, and procedures, including account maintenance, transactions, and vendor follow-up
  • Respond promptly and professionally to phone and email inquiries from credit union teammates, third parties, and members
  • Research and resolve lease servicing issues, including compliance concerns, complaints, and escalations
  • Collaborate with cross-functional teams to ensure exceptional member service for lease servicing and termination requests.
Qualifications:
Minimum of 3 years customer service experience in consumer loan or lease environment.
  • Additional Salary DetailThe salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.
When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).The salary range for this position is $23.00
  • 26.
00/hourIt is Northwell Health's policy to provide equal employment opportunity and treat all applicants and employees equally regardless of their age, race, creed/religion, color, national origin, immigration status or citizenship status, sexual orientation, military or veteran status, sex/gender, gender identity, gender expression, disability, pregnancy, genetic information or genetic predisposition or carrier status, marital or familial status, partnership status, victim of domestic violence, sexual or other reproductive health decisions, or other characteristics protected by applicable law.