Loan Operation Rep I

Loan Operation Rep I#26-15792 $14.77-$17.51 per hour Lewiston, ME All On-site Job Description Our Client, a Banking company, is looking for a Loan Operation Rep I for their Lewiston, ME location.

Responsibilities:

Performs highly complex or non-routine administrative tasks exercising significant judgment and discretion in the performance of duties usually in support of a single unit or team within Loan Operations. Tasks are performed independently with limited supervision and review; Tasks may include research, processing incoming mail, Customer service and contact, and external agency contact; Provides information and procedural knowledge for less experienced staff. Performs research on suspicious items and reports findings to appropriate resources to help prevent fraudulent activities. Makes entries in general ledger related to paperwork and information processed. Approves and reviews general ledger entries and/or invoices for accuracy and completeness. Provides input and assistance to management in developing and maintaining budget. Identifies, audits, investigates, and rectifies departmental discrepancies. Reviews work and provides information and procedural knowledge to less experienced staff. Responds to the most complex inquiries and issues from Customers and internal units. Research information to provide responses and resolution. May contact Customers to explain items affecting their accounts. Follows up with attorneys and other units to resolve discrepancies and Customer issues. Creates and mails modifications. Communicate via email with customers, attorneys, and internal bank partners to provide updates, resolve issues, and support timely loan processing.

Requirements:

0-2 years of experience in the banking/financial industry. Proven computer literacy and proficiency in common PC applications. Proven attention to detail and the ability to prioritize workload to meet unit objectives. Excellent interpersonal skills, as well as excellent written and verbal skills. Must possess strong analytical and administrative abilities. Proven ability to provide guidance to others, clarifying complex policies and procedures and facilitating knowledge-sharing in the work group is required Proven knowledge of Loan Operations policies and procedures as well as related agency regulations. ICONMA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to any status protected by applicable law.