Mortgage Collections Specialist (Loss Mitigation)

Mortgage Collections Specialist (Loss Mitigation) at Ultimate Staffing Services Mortgage Collections Specialist (Loss Mitigation) at Ultimate Staffing Services in Minneapolis, Minnesota Posted in 8 days ago. $22.00

• $25.

00 per hour

Job Description:

We are seeking a Mortgage Collections Specialist (Loss Mitigation) to join our servicing team. This role focuses on early-stage delinquency resolution and supporting borrowers through loss mitigation options to help prevent foreclosure while ensuring compliance with industry regulations. We are hiring for both entry-level and senior-level candidates, depending on experience.

Details Pay:

$ 21/hr

• $25.

27/hr depending on experience level

Schedule :

Monday-Friday, 8:00am-5:00pm

Location:

New Brighton

• 100% onsite for 3 months and then one day (WFH) after training

Type:

Temp to hire on permanent Core Responsibilities Make 20-30 outbound calls per day to borrowers with past-due mortgage payments Educate borrowers on repayment options and loss mitigation programs Send required documentation including Loss Mitigation packages, late notices, and breach letters Review accounts and determine pre-qualification for mitigation options Maintain accurate records of borrower interactions and account status Ensure compliance with FDCPA, CFPB, investor guidelines, and mortgage regulations Participate in performance tracking and team meetings Maintain confidentiality of borrower information Senior-Level Responsibilities (if applicable) Train and mentor new team members Manage investor reporting and delinquency tracking Work directly with agencies such as

FNMA, FHLMC, GNMA

Coordinate loan modifications and workout solutions Handle more complex cases including foreclosure, bankruptcy, and short sales Prepare reports for management, investors, and MI companies Requirements 1-2 years of mortgage collections or loan servicing experience (3+ years for senior level) Knowledge of mortgage lending, servicing practices, and regulations Familiarity with FDCPA, CFPB, and investor guidelines Strong communication, problem-solving, and organizational skills Proficiency with MS Office and mortgage servicing software High school diploma or GED Preferred Experience with:

FNMA SMDU, FHLMC

Workout Prospector

VALERI, FHA

Connection, PACER, HomeTracker AllRegs Roth Staffing Benefits during contract period: Medical Plans

• Limited coverage with MEC, pharmacy benefits, virtual care, and emotional support Hospital Indemnity
• Cash benefits for hospital stays, surgeries, and diagnostics Dental & Vision
• Coverage for preventive, basic, and major services Accident & Critical Illness
• Lump-sum or cash benefits for injuries and serious health conditions Life Insurance & Short-Term Disability
• Income protection and family support (20+ hrs/week required) Earned Safe & Sick Time
• Based on local/state rules Discount Clubs
• Save on entertainment, travel, shopping, and more All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status.

We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.