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Loan Closer & Servicer

Job

Ascendo

Raleigh, NC (In Person)

Full-Time

Posted 8 weeks ago (Updated 22 hours ago) • Actively hiring

Expires 6/21/2026

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Job Description

Key Responsibilities
  • Loan Closing
  • Support origination and underwriting teams throughout the underwriting, marketing and lender term sheet review and selection process
  • Coordinate the full closing process for commercial and multifamily loans from term sheet through funding, maintaining company pipeline database
  • Review and track closing checklists, third-party reports, title/insurance, and legal documentation.
  • Communicate proactively with borrowers, attorneys, title companies, and lenders to resolve conditions and ensure timely closings.
  • Prepare closing invoices, wire instructions, and internal funding memos.
  • Maintain accurate loan files and ensure all client information, loan due diligence and executed documents are properly recorded and archived.
  • Loan Servicing
  • Manage post-closing loan administration, including servicing onboarding, statement origination, borrower communication, payment processing, escrow management, and loan documentation.
  • Monitor insurance renewals, property tax payments, and financial reporting compliance.
  • Track and process reserve requests, partial releases, and modifications in coordination with lenders and asset managers.
  • Maintain portfolio reporting and assist with performance tracking for investors and internal review.
  • Provide responsive and professional borrower service throughout the life of each loan.
  • Operational Support
  • Assist in building and refining closing and servicing procedures as the company scales.
  • Support compliance, audit, and data integrity functions within the servicing platform.
  • Collaborate with underwriting, accounting, and asset management to ensure smooth workflow and reporting consistency.
  • Serve as main point of contact with future lender servicing clients
  • Occasional travel to loan closing and servicing conferences to better align company's objectives with the changing technological and regulatory landscape. Qualifications
  • 3+ years of experience in commercial real estate loan closing, servicing, or banking operations preferred.
  • Familiarity with life company, agency, bridge, and private credit loan documentation.
  • Strong attention to detail, organization, and written communication skills.
  • Proficiency with Microsoft 365, Excel, and document management systems.
  • Self-motivated with the ability to manage multiple deals and deadlines in a fast-paced environment. Compensation & Benefits
  • Competitive salary commensurate with experience
  • Participation in company discretionary bonus pool
  • Health and dental insurance
  • 401K Match
  • Opportunity for long-term growth within a boutique, relationship-driven firm

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