West Region Servicing Specialist - Raleigh and Smithfield

West Region Servicing Specialist

• Raleigh and Smithfield AgCarolina Farm Credit
• 5.

0 Raleigh, NC Job Details 21 hours ago Benefits Paid training Caregiver leave Paid holidays Disability insurance Health insurance Dental insurance 401(k) Paid time off Parental leave Qualifications Deal closing Internal controls Economics Microsoft Excel Microsoft Outlook Financial transaction processing Customer service Loan origination Regulatory compliance Associate's degree in Business Administration Filing General ledger maintenance Associate's degree in finance Mid-level Finance Analysis skills Driver's License Associate's degree in economics Decision making Coordination (loan closing) Data entry Loan servicing Financial regulatory compliance Business Administration Agriculture CRM system proficiency Deposits 1 year Business Associate's degree Full Job Description West Region Servicing Specialist

• Raleigh or Smithfield Are you passionate about supporting agriculture and rural communities?

Do you thrive in a fast-paced, relationship-driven environment where collaboration, accuracy, and adaptability are essential? If so, we want to hear from you. As a West Region Servicing Specialist at AgCarolina Farm Credit , you will support loan origination, loan accounting, and servicing activities while providing coverage across multiple branches within your assigned region. This role plays a key part in delivering exceptional service to our members and internal partners while ensuring internal controls, regulatory compliance, and operational excellence. You'll work as part of a team that values teamwork, flexibility, attention to detail, and service to agriculture and rural communities.

What You'll Do:

As a West Region Servicing Specialist, you will primarily support the Raleigh and Smithfield branches by providing loan origination, accounting, and servicing assistance, while also serving as a flexible regional resource for additional branch locations as needed—all while delivering exceptional service to members and internal partners. Support loan origination by monitoring CRM queues, coordinating internal loan closings, verifying approvals and documentation, and completing post-closing follow-up Maintain accurate digital and hard-copy security files, ensuring all documentation is complete and current Perform loan accounting and servicing activities, including transaction processing, deposits, daily balancing, payment processing, and general ledger entries Monitor system reports, resolve errors, and ensure internal controls, policies, and procedures are followed Maintain collateral insurance and security files, including Deed of Trust releases and UCC continuations or terminations Collaborate with Branch Managers and teammates to coordinate workload coverage across the region Deliver high-quality service while managing changing priorities and dynamic workloads

What We Value:

At AgCarolina, we believe in: Customer Focus

• Delivering responsive, professional service to our members and teammates Collaboration
• Building strong partnerships across branches and departments Excellence
• Demonstrating accuracy, accountability, and attention to detail Growth
• Encouraging learning, adaptability, and continuous improvement

What We're Looking For:

Education and/or experience equivalent to an Associate's degree in Business Administration, Agriculture, Economics, or Finance Strong analytical, judgment, and communication (oral and written) skills Ability to work collaboratively while demonstrating initiative and self-direction Strong time-management skills with the ability to prioritize and meet deadlines Valid Driver's License with the ability to travel for Association business, including commuting to multiple branches by opening and closing times Adaptability and flexibility in changing work environments Ability to handle high-stress situations professionally Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) Ability to efficiently navigate multiple software systems and internal platforms Understanding of data security, confidentiality, and proper system usage Accurate and efficient data entry skills

Our Commitment:

When you join AgCarolina, you become part of The AgCarolina Way —a team rooted in service and purpose. Everything we do is driven by our mission to yield a prosperous future for our members and employees. In exchange for your time, talent, and commitment, we are committed to offering our employees: Competitive base pay, and eligibility for incentive pay based on personal and Association performance Comprehensive benefits (medical, dental, life, LTD, and others) effective the first day of the month following your date of hire Maternity, Paternity, and Caregiving Leave, because we care about our employees and know they have responsibilities outside of work A market-leading 401(k) plan (with a dollar-for-dollar match on the first 6% you defer, plus an AgCarolina discretionary contribution) Paid Time Off, plus 13 paid holidays annually Training and professional development opportunities, and defined career pathways for many roles Meaningful work that allows one to make a difference in agricultural and rural communities and to develop professionally Opportunities for work-life balance that includes employee appreciation and family events A great work environment with colleagues who have a shared commitment to our core values Opportunities for everyone to think and act like a leader, regardless of the position you hold A comprehensive wellness plan: we recognize that our greatest asset is our people—and for our people to perform at their best, they must be healthy and well.

AgCarolina Individual Competencies:

Communicates Effectively Action-Oriented Makes Good Decisions Collaborates Focuses on Our Members Welcomes Everyone and Treats Them Fairly Leadership Internal candidates must have at least 1 year of Farm Credit experience, a Fully Successful rating or higher on their most recent performance review and have been in their current role for at least 1 year before applying.

Interview Process:

Applications received within the first 2 weeks of posting date will receive priority consideration. The position will remain open, however, until the vacancy is filled. Phone Screen with AgCarolina HR Representative In-person interview Equal Opportunity Employer/including Disabled/Veterans. AgCarolina is unable to sponsor employment visas at this time.