Loan Operation Rep I

Loan Operation Rep I#26-15255 $14.77-$17.51 per hour Greenville, SC 20% Remote Job Description Our Client, a Banking company, is looking for a Loan Operation Rep I for their Greenville, SC / Jacksonville, FL / Hybrid location.

Responsibilities:

Performs highly complex or non-routine administrative tasks exercising significant judgment and discretion in the performance of duties usually in support of a single unit or team within Loan Operations. Tasks are performed independently with limited supervision and review; Tasks may include research, processing incoming mail, Customer service and contact, and external agency contact; Provides information and procedural knowledge for less experienced staff. Performs research on suspicious items and reports findings to appropriate resource to help prevent fraudulent activities. Makes entries in general ledger related to paperwork and information processed. Approves and reviews general ledger entries and/or invoices for accuracy and completeness. Provides input and assistance to management in developing and maintaining budget. Identifies, audits, investigates, and rectifies departmental discrepancies. Reviews work and provide information and procedural knowledge to less experienced staff. Provides the primary leadership of a unit or team within Loan Operations including input to performance management, coaching, and guidance to team members. Responds to the most complex inquiries and issues from Customers and internal units; Research information to provide responses and resolution. Contacts Customers to explain items affecting their accounts. Follows up with branches and other units to resolve discrepancies and Customer issues.

Requirements:

2 years of experience in Loan Processing and policies Experience with Blue Zone/Fidelity and CMOD Proven computer literacy and proficiency in common PC applications- Microsoft 365 Team building skills Interpersonal skills Analytical and strong administrative skills Attention to detail and prioritization skills Research skills Quality Assurance experience ICONMA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to any status protected by applicable law.