Loan Servicing Representative

Loan Servicing Representative Dexian - 3.6 Des Moines, IA Job Details Full-time $20 - $22 an hour 11 hours ago Benefits Health insurance Dental insurance 401(k) Vision insurance 401(k) matching Life insurance Qualifications Computer operation Teamwork Mortgage closing Analysis skills Attention to detail Loan documentation Mortgages Loan servicing Office experience Full Job Description Job Summary We are seeking a detail-oriented Loan Servicing Representative to support mortgage loan operations in a fast-paced, production-driven environment. In this role, you will review and validate closing disclosures for retail mortgage loans to ensure accuracy, completeness, and compliance with guidelines. Responsibilities include reconciling fees, researching discrepancies, verifying supporting documentation, and documenting findings within internal systems. Job Responsibilities In this role, you will: Review closing disclosures for closed retail mortgage loans to ensure accuracy, completeness, and compliance. Reconcile recording fees, identify variances, research discrepancies, and ensure issues are resolved or properly documented. Perform nonnumeric disclosure review to confirm correct presentation and alignment with supporting documentation. Validate supporting materials including credit reports, closing documents, and recording/fee‑related items. Research inconsistencies or missing information and take appropriate corrective action. Document findings clearly and accurately within internal systems. Support additional disclosure‑related processes as assigned. Maintain quality and productivity expectations in a fast‑paced, time‑tracked operations environment.

Qualifications:

2+ years of Loan Servicing support experience, or equivalent demonstrated through work experience, consulting, training, military experience, or education. Strong research, analytical, and problem‑solving skills. Proficiency using computers and multiple systems in an office/operations environment. Ability to work quickly and accurately in a production‑driven setting. High attention to detail, especially in nonnumeric content review. Dependable, collaborative, and able to learn quickly with internal training provided. Professional experience in an office or operations environment (cubicle setting preferred).

Desired Qualifications:

Prior experience in mortgage lending, loan servicing, or loan operations (helpful but not required). Exposure to quality control, compliance review, or disclosure review functions. Experience working for another lender (not required; processes may differ). Strong analytical skills with the ability to identify issues and draw conclusions. Ability to make independent decisions in a fast‑paced, results‑driven environment. Excellent verbal, written, and interpersonal communication skills. Dexian, LLC is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

Pay:

$20.00 - $22.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Life insurance Vision insurance

Work Location:

Hybrid remote in Des Moines, IA 50309