Loan Processor - Support

Description We are looking for a detail-oriented Loan Processor to support various loan administration tasks in Columbia, South Carolina. This Contract to permanent position requires an individual with strong organizational skills to ensure accurate reporting and reconciliation of loan servicing activities. The role includes assisting with payment processing, document preparation, and customer inquiries while maintaining high ethical standards and fostering strong client relationships.

Responsibilities:

• Enter payments received into loan servicing software and accounting systems as required.
• Reconcile daily receipts between loan servicing and accounting software, resolving discrepancies before submitting reports.
• Prepare and deliver monthly reconciliation reports to investors for accounts with fewer than ten onboarded accounts.
• Review and compile documents for loan payoffs and conversions, ensuring accuracy before submission.
• Research and address payment application inquiries from customers and the servicing department.
• Adjust account details based on investor or servicing department directives under supervisory approval.
• Facilitate payoff and conversion processes, including ordering deeds and returning necessary documents to external parties.
• Support new client onboarding and account deboarding processes within assigned account groups.
• Monitor and track insurance statuses for assigned accounts, ensuring compliance and timely updates.
• Assist in closing paid-off accounts, coordinating the transfer of conveyance documents and necessary communications. Requirements
• Proven experience in loan administration, mortgage processing, or related fields.
• Familiarity with loan servicing software and QuickBooks.
• Strong attention to detail and ability to reconcile financial records accurately.
• Excellent organizational and time management skills.
• Ability to handle sensitive customer inquiries with professionalism.
• Knowledge of mortgage lending, loan origination, and document preparation processes.
• Effective communication skills to collaborate with internal teams and external clients.

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .