Loan Servicing Specialist I

Prepare payoff quotes and credit verification requests. Process payments received by wire or check. Perform maintenance on core system including, booking new loans/lines/letters of credit; updating modifications, renewals and conversions for commercial loans. Provide exceptional customer service to both internal and external customers. Respond to/process research requests received by Loan Operations with accuracy and within departmental guidelines Regular, reliable, and predictable attendance. Participate in loan and credit file audits. Handle incoming/outgoing telephone inquiries concerning loan related questions or concerns. Stay current in knowledge of software, bank products, rates and regulatory requirements. Maintain compliance with and adhere to all state and federal regulations and Bank policies and procedures, including, but not limited to Bank Secrecy Act, SAR, CTR, FACT ACT, Community Reinvestment Act, EEO, and fair employment practices. All other duties as assigned. High School diploma or equivalent. Previous loan operations experience strongly preferred Working knowledge of loan products, federal lending regulations, and documentation required by bank policy and state and federal regulations High degree of detail orientation Strong organizational skills Strong problem solving skills Ability to work independently with minimal supervision Ability to work effectively under stress with high work volume and tight deadlines Professional and effective verbal and written communications Proficient with MS Office products and departmental systems Continuous remaining in a stationary position, particularly, but not limited to, at a desktop computer Continuous repetitive use of hands/arms; particularly concerning to typing, writing, phone & computer use Continuous communication: verbal and written, in-person, phone and electronic Office setting High School or better. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.