Air Import Specialist (Bilingual)

Air Import Specialist (Bilingual) Apex Logistics International Inc - 2.9 Hawthorne, CA Job Details Full-time $24 - $27 an hour 4 days ago Benefits Health savings account Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Referral program Qualifications Spanish Customer communication Microsoft Outlook High school diploma or GED Team development Transportation management Full Job Description Delivering Passion with Every Shipment! Established in 2001, Apex Logistics International has become a top dependable solution for those seeking expertise in freight forwarding, contract logistics, customs brokerage, transportation management, warehousing, and distribution. With a presence in 70 countries across six continents, 42 offices, 2,500+ dedicated employees, and consistent, dependable services, Apex continues to grow rapidly and deliver passion worldwide. SUMMARY This position will be responsible for all assigned functions of Key Account air import shipments, and assisting with the overall growth and development of the team. While completing individual tasks on the team, this employee will also assist with training other new hires in the import department.

DUTIES AND RESPONSIBILITIES

Follow import procedures in accordance with Apex Logistics International's policies and department procedures Ensure a 100% level of compliance with any related government agencies such as local, US domestic and applicable foreign agencies Follow instructions, tasks and take notes while training or reviewing procedures. Prepare Standard Operating Procedures for handling new accounts and update existing SOP's Expedite transactions and tasks to meet customer expectations and government requirements Ensure on time arrivals, customs entry and delivery of shipments to meet customers' demands Receive, review, and process import documentation for each shipment accurately, thoroughly, efficiently while performing all functions within a strict time frame Provide a high level of service and expertise in all areas of government's regulations including data entry, invoice processing, and document reviews Maintain accurate notes per customer and per shipment. Must review and update notes on a regular basis Provide excellent and timely customer service skills by proactively informing the customers of the status of their shipments, answering questions to the best of your ability and referring clients to the supervisor when necessary Advise supervisor of any delays, problems and/or question any irregularities discovered within assigned transactions. Actively pursue a better understanding of import-export regulations and rules. Adherence to all applicable import-export regulations and rules. Compose routine notes and correspondence with the related parties per shipment basis

SCHEDULE

8am - 5pm Weekends as needed (overtime or regular schedule)

QUALIFICATIONS

Bilingual in Chinese, Taiwanese, or Spanish 2-3 years of Air Import experience at a freight forwarding company OR 5+ years of airline / CFS experience Ability to cover weekend hours as needed High School Diploma or equivalent Strong written and verbal communication skills Willingness to learn new things and company specific procedures Proficiency in MS Office (Word, Excel, Outlook, etc..)

Job Type:

Full-time Pay:

$24.00 - $27.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Health savings account Paid time off Referral program Vision insurance

Experience:

air freight: 2 years (Preferred) Ability to

Commute:

Hawthorne, CA 90250 (Required)

Work Location:

In person