Import & Export Operation Specialist

Import & Export Operation Specialist Walnut, CA Job Details Full-time $22 - $28 an hour 1 day ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Life insurance Qualifications Bilingual Mandarin Computer operation Contract documentation review Contract review Import management B2C Regulatory compliance Filing Logistics English Trade compliance Microsoft Office E-commerce Supply chain transportation management Freight forwarding logistics High school diploma or GED Key Performance Indicators Bachelor's degree Data entry B2B Customs documentation preparation 1 year Escalation handling Supply Chain Management Communication skills Technical Proficiency International trade regulations Transportation documentation for distribution operations Entry level Logistics experience (1-2 years) Customs clearance management

Full Job Description Job Title:

Import & Export Operations Specialist Job Type:

Full-Time;

Non-Exempt Location:

20851 Currier Road, City of Industry, CA 91789

Compensation:

$22-$28/hour About the Company ECMS Express is a technology-enabled international courier company that offers end-to-end delivery. Founded in 2013, our corporate goal has been to help our global clients simplify their cross-border deliveries with a stable end-to-end and cost-effective solution. We are present today in the USA, Europe, China, Korea, Japan, Hong Kong, and Southeast Asia. Over the years, we have developed market relevant B2C capabilities special thanks to our partnership with a couple of the world's leading eCommerce platforms. Given this know-how, it is our aim to empower Small & Medium Enterprise (SME) clients in the B2B market with B2C delivery experience and market competitive rates. Job Summary We are looking for a highly motivated and results-oriented Import/Export Operations Specialist to join our team. This role is crucial in ensuring the seamless and efficient execution of the company's international shipments while maintaining full compliance with relevant regulations. A key focus will be on managing the logistics, documentation, and regulatory requirements for goods both entering and leaving the country, with an emphasis on cost-effectiveness and accuracy. The ideal candidate has a solid understanding of logistics and freight forwarding, strong attention to detail, and is proficient with computer systems. Bilingual proficiency in English and Mandarin Chinese is highly preferred. If you are looking to start your career in logistics with a growing global company, it's time for you to join us! The Role The person who we're looking for will be assigned the following duties: Ensure that all contract documents are complete and conform to required standards and export regulations. Receive, review, and process export documentation such as B/L and AWB. Data entry and maintain shipment info in a timely and accurate manner. Tracking/tracing shipments. Coordinate any necessary transportation to make sure that delivery has been completed. Ensure cargo pick-up and delivery on schedule. Ensure that all documents are in proper order, scan, fax, and file documents. Handle pick-up instructions and send arrival notices. Analyze airline capacity and performance. Provide excellent customer service. Daily Monitor inbound flight status until shipments retrieved Communicate with overseas offices to ensure that they send appropriate import documents and follow customers' SOP Follow up with Broker for Customs Exceptional case. Follow up with CFS team to monitor shipment delivery to vendor Escalate unique or complex customer/ operations issues in a timely manner and resolve them with necessary assistance. Assist Manager and team with performance review with vendors Assist Manager and team to Develop internal SOP's and maintain KPI's for the efficient management of inbound freight including timely recovery and hand over to last mile carriers Requirements High School Diploma or GED required. Bachelor's degree preferred. Bilingual in English and Mandarin Chinese preferred. Experience with export/import operations preferred. Experience with small parcels, cargo, and e-commerce shipping and handling preferred. Excellent verbal and written communication skills required. Ability to work independently with good interpersonal skills. Detail oriented and able to work in a fast-paced environment. Accurate data entry skills. Proficient in MS Office applications.

Job Type:

Full-time Pay:

$22.00 - $28.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance Application Question(s): Do you have a 1 year of experience with Customs Clearance process? Do you have 1 year of Logistics & Supply Chain experience? Ability to

Commute:

Walnut, CA 91789 (Required)

Work Location:

In person