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CHB Manager Jobs in Atlanta,GA,US

Job

W3global

Remote

Full-Time

Posted 2 weeks ago (Updated 1 week ago) • Actively hiring

Expires 7/15/2026

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Job Description

Key Responsibilities:
  • Operations Management:
    Oversee daily customs clearance for air, ocean, and ground imports. Manage all interactions with US CBP, ISF, and CFS, including Remote Location Filing (RLF) and out-port entries.
  • Financial Oversight:
    Ensure timely payment of all duty statements, ACH, and PMS in accordance with corporate guidelines for duty advancements.
  • Compliance & Technical Expertise:
    Review and approve complex HTS classifications and valuation determinations. Assist with harmonized tariff research, binding rulings, and protests.
  • Regulatory Liaison:
    Act as the primary point of contact for CBP and other government agencies at local and national levels.
  • Process Improvement:
    Develop and document standard operational processes to institutionalize best practices. Monitor performance metrics, including entry accuracy and clearance times.
  • Customer Support:
    Educate clients on compliance requirements and collaborate with operations and customer service teams to resolve clearance issues.
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Strategic Leadership:
Manage and mentor staff, conduct performance reviews, and handle hiring. Develop departmental goals aligned with the company vision and manage key client margins to drive improvement.
Qualifications:
  • 5-7 years of customs brokerage experience within a freight forwarding environment.
  • 3-5 years of demonstrated leadership or supervisory experience.
  • Active U.S. Customs Broker License (Required).
  • Certified Customs Specialist (CCS) certification.
  • Strong knowledge of HTS classification, valuation, PGA requirements, and trade regulations.
  • Proficiency with ABI systems and brokerage software.
Preferred Skills:
  • 3-5 years of experience with CargoWise software.
  • Excellent customer service and negotiation skills.
  • Strong verbal and written communication with a high attention to detail.
After 90 days the position will allow a hybrid model. 3 days mandatory in the office. Two work from home days.