Compliance Agent III

Compliance Agent III State of Utah

• 3.

6 Ogden, UT Job Details Full-time $24.60 an hour 1 day ago Benefits On-the-job training Opportunities for advancement Qualifications Research Full Job Description Compliance Agent

III FT / PT

Status

• Full-Time Salary
• $24.60
• $ Hourly Wage Remote Work / In-Office
• Hybrid Recruiter
• Sarah Cox | | 8015384234 Application Deadline
• 5/1/2026 Key Responsibilities If you are a CURRENT Utah Office of Recovery Services (ORS) employee, and would love to lead and coach staff, look at this announcement!

!! The Office of Recovery Services in Ogden is looking for a dedicated person to work as a ORS Pre-Order Senior Agent, Compliance Agent III, on Team 12 This recruitment is open ONLY to current Utah Office of Recovery Services employees with at least 1-year experience in child support work. Key responsibilities and day to day responsibilities of this position: The Senior ORS Agent, Compliance Agent III, performs a full range of professional tasks including: Receive, research, and respond to incoming questions and/or complaints; provide information, explain policy and procedures, and/or facilitate resolutions. Responds to agency, custodial parent, and non-custodial parent emails. Serves as a technical expert to staff. Investigates cases and works with other agents/teams and customers to resolve escalated concerns. Gathers evidence through interviews and/or records, analyzing facts, applying knowledge of agency rules, regulations,and policies. Provides on-the-job training and coaching as a lead worker of the team. Qualifications The model candidate for this position is someone who possesses: The drive to solve challenging problems Excellent writing skills The desire to lead others and help them succeed The ability to deal with people in a manner which shows sensitivity, tact, and professionalism Preference may be given to candidates who have one year or more of child support experience. Why You Should Join Our Team Not only will you work with a fantastic team, this is a great opportunity to advance your career. The Agency The Office of Recovery Services is part of the Department of Health and Human Services. For more information on the Office of Recovery Services, please click here . About the Role Location

• 2540 Washington Blvd Ogden, UT, 84401 United States Background Check Required
• Yes Drug Test Required
• No Schedule Code
• B•Competitive Career Service Why You Should Join Our Team In Utah, we believe hard work is important, but balance is essential.

Finding work/life balance is a vital element to our culture. To find out more about WHY Utah, click here.

Other benefits may include:

Job Stability:

Enjoy the security and reliability of employment within a well-established organization.

Career Growth:

Develop valuable skills and gain opportunities for leadership within a large organization.

Meaningful Work:

Contribute to an important service that benefits the community and supports organizational goals.

Supportive Work Environment:

Be part of a team that values cooperation, strong work ethics, and mutual support. The Agency For more information dhhs.utah.gov EEO Statement The State of Utah is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. For accommodations, please contact (801) 957-9390.