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Job Description
Position Summary
YOU MUST SUBMIT ALL APPLICATION MATERIALS AS DESCRIBED AT THE END OF THIS JOB ANNOUNCEMENT AND MEET THE REQUIRED QUALIFICATIONS OF THE JOB TO BE CONSIDERED.
Note about
Applying:
Please check the application requirements at the end of this announcement. When applying, applicants will be required to submit a resume via the NEOED system, but there are other documents that are also required as part of this job application. Those can be added by selecting "Add Supplemental Attachment" on the attachments screen of your online application. Once the position has been filled, each applicant will be notified by email. This process can take several weeks to complete after the application deadline.
Salary Placement and Work Hours:
This is a 12-month, full-time position. Placement will be on the E2, G2 Salary Schedule with a range of $50,680 - $68,169, dependent on verifiable and applicable work experience and education. Placement is determined by the President and Alabama Community College System Board of Trustees Policy and salary schedule guidelines. The work week is Monday through Friday. Hours worked will be a minimum of 40 per week.
Supervisory Responsibility:
No Start Date:
August 2026
Essential Duties and Responsibilities Essential Function:
The primary function of this position is to assist the Director of Financial Aid with the coordination and administration of Title IV financial aid funds, community education (CE), and agency scholarship programs by performing administrative support duties that facilitate the efficient management of these programs. The employee must comply with all policies of the Alabama Community College System Board of Trustees, the Alabama Community College System, and Northeast Alabama Community College.
Duties and Responsibilities:
Assist with maintaining records and files for students with Standard of Academic Progress (SAP) and MAX appeals, including calculating current SAP and distributing files to the Appeals Committee Inform students of the guidelines governing applications for financial aid and assist the students in completing the necessary paperwork including the FAFSA application Utilize and maintain Dynamic Forms or other software to assist students with in-house paperwork required by NACC Assists with R2T4 and obtain students' last day of attendance per semester; calculate refunds/overpayments of the Title IV Funds; and distribute letters of refunds/overpayments to the students, business office, and the U.S. Department of Education Run R2T4 Argos report and complete calculations weekly and at the end of each term. Assist in the Management of the Supplemental Educational Opportunity Grant (SEOG), Alabama Student Assistance Program (ASAP) and ensure proper reconciliation with the Business Office Assist with student scholarships, including providing students with institutional scholarship information, assisting with record maintenance, and monitoring student scholarship agreement compliance Create SEOG, ASAP, Pell Grant, and Loan files, and prepare payment lists for the Business Office Disseminate financial aid information to students in person, by mail, electronically, and via telephone Operate the current data management system proficiently Crosstrain and assist in all functions of the Financial Aid Office Assist in the administration of the VA Educational Success Center by supporting the Northeast Student Veterans Association, coordinating veteran success initiatives, and processing VA educational benefits Assist with processing VA funds and maintaining records, files, and certification documentation for students receiving federal and state VA educational benefits, including GI Bill programs and related military education benefits. Assist with the institutional compliance and reporting requirements, including submissions to the State Approving Agency (SAA) and Military Friendly® designation applications. Review daily, weekly, and monthly financial aid reports as directed Complete FAFSA verifications and corrections Process student paperwork to determine financial aid eligibility Review daily system output reports and resolve outstanding processing issues, including missing transcripts Assist with the No Show Report and notify students who are reported as No Show Assist with Bump reports for students being added back to classes Assist in the completion of IPEDS, FISAP, PPA and all other federal and state reports Assist in ordering money and process payments for Title IV Programs Assist in certifying private loans and processing payments Assist in the management of the Federal Work-Study Program, including maintaining records, completing monthly reconciliations with the business office, interviewing students and determining placements based on qualifications Represent the college and its philosophy to prospective students and to others in the community Adhere to the college's standards of professionalism and confidentiality Comply with all policies of the Alabama Community College System board of Trustees, the Alabama Community College System, and northeast Alabama Community College. Complete other duties as assigned by the Supervisor, Dean, and/or
President Qualifications Required Knowledge, Skills and Abilities:
Proficient use of spreadsheets, databases, and word processing using such software as Microsoft Word, Excel, PowerPoint, Publisher, Access is required. Demonstrated skill in organization Excellent customer service skills Excellent keyboarding skills Ability to work and extended, flexible work schedule, including evenings and weekends Effective oral, written, electronic, and other media communication skills with proficiency in the English language to convey information to the community, students, faculty, and staff Knowledge of financial aid programs Knowledge of office management practices and procedures Ability to be discreet, sincere, confidential, and perceptive in working with students and their records Strong computer skills including knowledge of current software programs and ability to acquire future knowledge Ability to learn detailed procedures, thrive in an atmosphere of constant change, and handle a reasonable amount of stress Ability to maintain accurate records; assemble and organize data; and prepare accurate reports Ability to work well with students, college faculty and staff, and the public Ability to foster a cooperative work environment Have knowledge of and commitment to the philosophy and objectives of the college Have knowledge of college, state, and federal policies Minimum Required Education, Training, and/or
Experience:
Bachelor's Degree from an accredited institution is required . Application Procedures/Additional Information Application Procedures/Additional Information
IMPORTANT!
!! - Read all of the following information very carefully before you submit an application. Do not submit an application until you have all required application materials uploaded to NEOED. Do not send transcripts or letters of recommendation to the NACC Human Resources or Registrar's Offices. These must be uploaded by the applicant as part of his or her application. To have a complete application, applicants must complete the online application form and submit the following documents on the "Attachments" screen of the online application. It is the applicant's responsibility to ensure that the requirements are met.
THERE ARE FOUR REQUIREMENTS 1. A
completed online application form 2. A current résumé that confirms skills, knowledge, abilities, and education as required (outlined in the job announcement) 3. A separate transcript from each College attended (This means all of them, even if the credit shows on another transcript and even if it is from a community, junior, or technical college) 4. Two signed letters of recommendation that (a) confirm experience and (b) are dated within one year of the application deadline. (c) One must be from the applicant's current or former supervisor, employer, or college instructor. (d) Each must have an actual signature or electronic signature. Typed signatures and typed cursive fonts are NOT accepted.
YOU MUST SUBMIT ALL APPLICATION MATERIALS AS DESCRIBED ABOVE AND MEET THE REQUIRED QUALIFICATIONS OF THE JOB TO BE CONSIDERED. APPLICATION AND INTERVIEW PROCESS
All applications must be submitted through the NEOED system. at the top of this announcement to create or access your NEOED account. All application materials must be uploaded by the applicant to his or her account, including transcripts, resumes, letters of recommendation, etc., according to what is listed in the application requirements section by the application deadline. Do not submit an application until you have all required application materials uploaded. Applications are only accepted through the NEOED System. If you have questions, contact the Human Resources Office at 256.228.6001, ext. 2230. Technical questions about the NEOED website, account creation, and/or uploading or completing application materials should be directed to the NEOED helpline at 855-524-5627. A scanner and computer are available on campus for applicants who need to upload documents to the online application system. This service is free of charge and is available during normal operating hours of the TLC and Library. For more information or to schedule an appointment, contact Ms. Judith Lea in the Technology Learning Center (256.228.6001, ext. 2309) or Dr. Julia Everett (256.228.6001, ext. 2226) in the Library. Applications for the position will be reviewed to determine (1) if they are complete and (2) if the applicant meets the minimum qualifications required of the position. Interviews are then scheduled at the President's discretion and will be conducted in person or through a web-interface such as Zoom, Skype, or Microsoft Teams. Applicants will be required to participate in an interview at their own expense. Official transcripts will be required of the finalist chosen for employment by the President.
ADDITIONAL INFORMATION
Criminal Background Checks - In accordance with Alabama Community College System policy and procedures, the applicant chosen for employment will be required to sign a consent form for a criminal background check. Employment will be contingent upon the receipt of a clearance notification from the criminal background check. Some applicants may be subject to fingerprint checks as required by the ACCS board policy. E-verify - Northeast Alabama Community College is an active participant in the Employment Eligibility Verification Program (E-verify). E-verify electronically confirms an employee's eligibility to work in the United States as required by the Department of Homeland Security. Verification of Work Experience - As a condition of the employment offer, the applicant chosen to fill the position will be required to submit verification from previous and current employers to confirm the work experience stated in the application. The verification form, provided by the College to the applicant, must include the applicant's beginning and ending dates of employment and job title; confirm if the employment was full time or part-time; and outline job duties. This information will be used to determine salary schedule placement and is required within fifteen (15) working days of acceptance of an employment offer. Equal Opportunity Employer - Northeast Alabama Community College is an equal opportunity employer. It is the official policy of the Alabama Community College System, including all postsecondary community and technical colleges under control of the Alabama Community College System Board of Trustees, that no employee or applicant for employment or promotion, on the basis of any impermissible criterion or characteristic including, without limitation, race, color, national origin, religion, marital status, disability, sex, age, or any other protected class as defined by federal and state law, shall be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any program, activity, or employment. Northeast Alabama Community College will make reasonable accommodations for qualified disabled applicants or employees. Northeast Alabama Community College reserves the right to withdraw this job announcement at any time prior to the awarding. Accreditation -Northeast Alabama Community College is accredited by the Southern Association of Colleges and Schools Commission on Colleges to award the associates degree. Contact the Commission on Colleges at 1866 Southern Lane, Decatur, Georgia 30033-4097, or call 404-679-4500 for questions about the accreditation of Northeast Alabama Community College.
