Posting Details
Title Information Full-Time/Part-Time Full Time
Salary Range $36,730.00
Will this position be Onsite, Remote, or Hybrid? Onsite
Position Details
Position Information Posting Number
NC0552026
Working Title Financial Aid Counselor
Department Org 706000
- Student Financial Aid
Why should you work at UCA?
We are excited that you are considering joining the UCA Family—the faculty, staff, students and alumni—who make the University of Central Arkansas a great place to work! At the University of Central Arkansas, we value our employees striving to maintain a work-life balance. We realize that this affects the overall well-being of employees while learning to prioritize challenging work and the ability to make a difference. Participation in university-wide flexible work schedules may be available for certain positions. Training is provided on systems or job-specific software, and tools are available supporting professional and personal development. The benefits package allows you to customize your benefits to meet your current needs, with the ability to adjust them as your priorities change. This includes university contributions to health, dental, life and disability insurance, 80% tuition waivers for employees and their families, 12 official holidays, immediate leave accrual, and a retirement program with university contributions of 10% of employee salary. Also available are health and wellness incentives, as well as access to sports and cultural activities on campus for the family, free gym membership and equipment rentals. Position Summary The Financial Aid Counselor works under general supervision and is responsible for providing, obtaining, processing, and packaging student financial aid, compiling of data and other associated duties. This position is governed by state and federal laws and agency/institution policy. Job Duties and Responsibilities This position involves developing and maintaining a comprehensive understanding of institutional, state, and federal financial aid programs while determining student eligibility for institutional, state, federal, and private funding sources. The role includes counseling students and parents to provide information, assess eligibility, and resolve issues, as well as participating in both on
- and off-campus outreach activities.
Additional responsibilities include supporting office operations such as customer service, responding to phone calls and emails regarding financial aid and scholarship inquiries, and completing data entry and processing related to financial aid packaging for various scholarship programs. The position also will be assisting with private scholarship deposits, reviewing financial aid and scholarship reports to implement corrective actions, and managing scholarship exceptions and holds, as well as other duties as assigned. Knowledge, Skills, and Abilities
- Knowledge of COD, FPP, NSLDS, and ADHE.
- Ability to communicate clearly, accurately and professionally orally and in writing.
- Ability to quickly disseminate information, determine eligibility, and resolve problems
- Ability to review and evaluate student financial needs and prepare appropriate financial aid package
- Expertise with state and federal laws that impact the packaging and awarding process
- Expertise of state and institutional scholarships, policies, and procedures as well as other resources available to students Skills Considered Essential for Success
- Knowledge of the organization and administration of higher education.
- Knowledge of state, federal, and university rules, regulations and procedures.
- Ability to work in a diverse and dynamic environment.
- Ability to work collaboratively and independently with common goals as a part of a team.
- Ability to make sound judgments.
- Effective interpersonal communication, writing, and organizational abilities.
- Civility in all interactions.
- Demonstrate effective follow-up.
Required Education and/or Experience The formal education equivalent of a bachelor's degree; plus 1 year experience in higher ed, financial aid, customer service, or related field. Preferred Education and/or Experience 2 Years experience in Financial Aid preferred but not required. University, Campus, and Community Description Thank you for your interest in employment at the University of Central Arkansas.
Founded in 1907, UCA has an enrollment of more than 10,000 students and employs over 1,300 full-time employees. The university offers more than 85 undergraduate and 59 graduate certificate and degree programs, including doctoral programs in five disciplines. UCA is proud of its tradition of teaching excellence and its contributions in research, scholarship, and creative activities. Desired start date 06/16/2026
Position Summary and Qualifications License(s)/Certifications Physical Demands Checklist Sitting, Kneeling, Standing, Lifting/Carrying, Walking
Physical Exertion Administrative Work
- Exerting up to 10 pounds, Light Work
- Exerting up to 20 pounds, Medium Work
- Exerting 20-50 pounds
Posting Detail Information Background Check Statement This position may be subject to a pre-employment criminal, sex-offender registry, financial history background check and drug screening.
A criminal conviction or arrest pending adjudication and/or adverse financial history alone shall not disqualify an applicant in the absence of a relationship to the requirements of the position. Background checks and drug screening information will be used in a confidential, non-discriminatory manner consistent with state and federal law. UCA EEO Statement The University of Central Arkansas is an equal opportunity institution. In keeping with its nondiscrimination policy in employment, admissions and other functions and programs, the university considers employees and students on the basis of individual merit and will not discriminate against a person on the basis of gender, race or color, ethnicity, religion, spiritual beliefs, national origin, age, familial status, socioeconomic background, sexual orientation, disability, political beliefs, intellectual perspective, genetic information, military status, or other factors irrelevant to participation in its programs. Open Date 05/14/2026
Close Date 05/25/2026
Open Until Filled No
Special Instructions to Applicants
