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Financial Aid Analyst/Specialist

Job

Robert Half

Pembroke Pines, FL (In Person)

Full-Time

Posted 4 weeks ago (Updated 2 weeks ago) • Actively hiring

Expires 6/28/2026

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Job Description

We are looking for a Financial Aid Analyst/Specialist to join a fast-paced team in Miramar, Florida during a high-volume enrollment period. This contract opportunity with potential for a permanent role is ideal for someone who combines strong customer service skills with financial aid or accounting-related experience and enjoys guiding prospective students and their families through funding options. The person in this role will work closely with admissions partners, provide clear support on aid eligibility, and help create a positive experience for students throughout the process.
Responsibilities:
  • Advise prospective students and family members on available financial aid options, application steps, and eligibility guidelines.
  • Review financial information and supporting documentation to help determine completeness and next steps in the aid process.
  • Partner with the admissions team to coordinate outreach and ensure students receive timely guidance throughout enrollment.
  • Respond to questions by phone, email, and in person with professionalism, accuracy, and a service-focused approach.
  • Maintain organized records and perform administrative follow-up to support efficient processing of student aid matters.
  • Explain deadlines, required forms, and funding-related policies in a way that is easy for students and families to understand.
  • Assist with office coverage during extended weekday hours and scheduled Saturday support as needed.
  • Contribute to a high-volume front-office environment by balancing multiple student cases while meeting service expectations.