Assistant Director, Counselor

Assistant Director, Counselor Appalachian State University United States, North Carolina, Boone 287 Rivers Street (Show on map) Jun 10, 2026 Request to Recruit Position Title Assistant Director, Counselor
Location Boone, North Carolina
Faculty Rank No
Provide Rank Position Number 001741
Department Enrollment Mgt - Office of Student Financial Aid & University Scholarships - 240500
Position Summary Information Primary Purpose The primary purpose of the Office of Student Financial Aid is to assist students and families in securing the financial resources necessary to attend college. The major activities of this unit include assisting students in completing required applications and meeting eligibility guidelines for various financial aid programs, evaluating all requests for eligibility, and administering all scholarships, grants, loans, and student work programs that are available to Appalachian students. Minimum Qualifications A Bachelor's degree is required from an accredited college or university, as well as one year of general administrative experience involving public contact in a higher education setting.
Strong customer service skills, as well as excellent oral and written communication skills, are a must. License/Certification Required Preferred Qualifications Prefer at least one year of financial aid experience at the level of counselor or higher.
Master's degree preferred, especially in a related area such as higher education administration/leadership.
Experience with automated financial aid delivery systems (Banner/FAMS/SCT) is desirable, as is familiarity with report writing tools, such as BRIO, PL/SQL, or Web Focus.
A highly organized individual who is able to multitask and is detail-oriented is extremely desirable. Essential Duties and Responsibilities The Assistant Director-Counselor advises prospective and enrolled students, parents, and community members on all aspects of federal, state, institutional, and private financial aid. Responsibilities include, but are not limited to: determines eligibility for and awards financial aid to students in accordance with federal, state, institutional, and private guidelines, policies, rules, and regulations;
other administrative functions relating to awarding, certifying, and establishing eligibility for various federal, state, and institutional financial aid programs.
In carrying out the duties of this position, public speaking is often required in a variety of capacities.
This position involves supervising permanent and/or temporary employees in one or more functional areas within the office.
An additional requirement of this position is to review and enhance both written and visual forms of office communications. Type of Position Full Time Position
Staff/Non-Faculty Staff/Non-Faculty
VISA Sponsorship? VISA sponsorship is not available for this position. All candidates must be eligible to work and live in the U.S.
Appointment Type 1.0
Work Schedule/Hours Mon-Fri, 8:00am 5:00pm, some night and weekend work required.
Number of Hours Per Week 40
Number of Months Per Year 12
Mandatory Staff No
Suggested Salary Range Salary is competitive and commensurate with qualifications and experience.
Physical Demands of Position Typical physical demands of professional position within university office area.
Posting Details Information Posting Date 06/10/2026
Closing Date 07/10/2026
Open Until Filled No
Evaluation of Applications Begins 06/15/2026
Proposed Date of Hire 08/03/2026
Special Instructions to Applicants Please attach the required documents: Cover Letter
Resume
List of References with Contact Information Search Chair Name Tara Shumate
Search Chair Email shumatetl@appstate.edu
Quick Link https://appstate.peopleadmin.com/postings/54646
Posting Number 201501791P