Financial Aid Compliance Specialist

Posting Details Classification Information FLSA Non-Exempt Position Information Position Title Financial Aid Compliance Specialist Position Number FAS Position Type Full Time Leave Format Staff Shift Day/Special Events Supervisor Title Director of Financial Aid and Veterans Affairs Location Main Campus (Dobson) Job Description - Summary The Financial Aid Compliance Specialist within the Office of Financial Aid is responsible to provide technical and clerical support for Surry Community College's Financial Aid Office. This position reports to the Director of Financial Aid and Veterans Affairs and Vice President of Instruction and Student Services with the following specific responsibilities: Essential Duties and Responsibilities Provide knowledgeable assistance to students and others in completing applications, process, and forms for aid. Understand basic eligibility criteria for federal, state, and institutional aid. Create Department of Education origination/disbursement documents on all eligible recipients. Maintain database in Colleague regarding aid applicants, their eligibility, and their awards. Assist in the preparation of federal, state, and local reports, such as the Fiscal Operations Report and Application to Participate (FISAP), and the NC Higher Education Data (NCHED). Work as liaison between business office and aid office to assure both offices have balanced records of aid expended from school, state, and Department of Education funds. Import and process ISIR's for students and creating applicant files in Colleague and SoftDocs. Correspond with aid applicants to obtain all required documentation necessary for eligibility determination Evaluate/maintain applicant folder until complete, including verification as maintained by the Department of Education and completion of all admissions requirements. Monitor student withdrawals and complete return to Title IV calculations. Assist in other areas of activity within Financial Aid Office and Veterans Affairs and Student Services as needed. Balance all disbursed monies from Financial Aid Office. Prepare a year-end report for Financial Aid Office. Transmit billing for state aid, such as Next NC and all other state grants as they come available. Electronically transmit all billing to the Department of Education for student payment, corrections, and special condition situations. Assist with annual setup of FA module in Colleague. Conduct audits of random samplings of student files to ensure consistency of awarding and communications. Maintain Outside Scholarships and assist with SCC Foundation Scholarships. Perform other duties which support the mission and initiatives of the College. Maintain a clean and safe work area. Cross train with Veterans Affairs to support the Veterans and families with educational benefits. Assist with Financial Aid presentations at local high schools, community events and on campus. Assist with WTCE Pell set up, awarding and payments. Maintain accurate files and scan in etrieve. Stay up to date on all federal and state financial aid regulations with required training (online and some travel). Other duties as assigned by Supervisor. General Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily and must meet the requirements listed below that represent the knowledge, skill, and/or ability necessary to be successful. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

LANGUAGE SKILLS

• Ability to read, analyze, and interpret common correspondence and reports.
• Ability to articulate professional responses to common inquiries and/or complaints from students, faculty, staff, or the public at-large.
• Ability to write using proper grammar and punctuation.
• Ability to effectively present information to management, students, faculty, staff, or the public at-large.

MATHEMATICAL SKILLS

• Ability to apply and understand standard mathematical operations such as addition, subtraction, multiplication, and division.

REASONING ABILITY

• Ability to define problems, collect data, establish facts, and draw valid conclusions.

OTHER SKILLS and

ABILITIES

• Understanding of and commitment to the unique nature and role of the College and to the philosophy of the community college system.

Required Qualifications Associate Degree in Office Systems, Business Administration, or related field; experience/proficiency in the use of integrated software (Microsoft Word, Power Point, and Excel), effective oral and written communication skills, and the ability to coordinate and prioritize office duties Preferred Qualifications Experience in an educational office setting; Experience in Financial Aid Office in an educational office setting Knowledge of Colleague or Banner, Award Spring, Etrieve, Informer software, Microsoft forms. Experience with rule writing in Colleague or Programming skills Bilingual Certificates, Licenses, Registrations Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is regularly required to talk or hear.
• The employee frequently is required to sit, stand, & walk; use hands to handle, or feel objects, tools, or controls; reach with hands and arms
• The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl.
• The employee must occasionally lift and/or move up to 10 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee will occasionally be outside.
• The noise level in the work environment is usually low.

Position Budget Information Posting Detail Information Posting Number SFP880 Proposed Start Date 08/03/2026 Position End Date (if temporary) Open Date 09/12/2025 Close Date Open Until Filled Yes Special Instructions to Applicant For information about this position, please contact Elizabeth White, Director of Financial Aid and Veterans Affairs, at 336-386-3356 or whiteeh@surry.edu. Supplemental Questions Required fields are indicated with an asterisk (

• ).

• How did you hear about this employment opportunity?

Surry Website Mount Airy News Employment Security Commission NCCCS Website Winston - Salem Journal Job Board (

Ex:

Monster) Personal Referral Other Indeed If 'other', please list where you learned of the position. (Open Ended Question)

• Do you have the required degree for this position? Yes No
• Are you an SCC employee?

Yes No Applicant Documents Required Documents Resume Cover Letter/Letter of Application Unofficial Transcript 1 Optional Documents Other Document Unofficial Transcript 2